Job Description

Licensing Enforcement Officer
Salary 26,929 - 36,282 pa. (dependent on experience)
plus essential car user allowance and recruitment allowance of 3,730
Permanent, full-time (36 hours flexible)
We are looking for a committed and enthusiastic Licensing Officer to join our small but busy team. Your full range of duties will include enforcing the relevant provisions under the Licensing Act, Gambling Act, street trading/collections, hackney carriage/private hire, scrap metal dealers, and animal welfare. You will be carrying out site visits and licensed premises inspections, you will therefore need your own car to get around the district.
You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator with sound time management skills and be confident in dealing with members of the public. You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.
On a typical day, you would:

• Determining licensing applications and inspecting premises.
• Inspecting vehicles to be licensed.
• Responding to licensing related service requests, providing advice and investigating allegations of breaches of licensing conditions.
• Collating evidence, preparing reports and presenting for subcommittee hearings and/or legal proceedings.
• Contribute to the development of licensing related policies and procedures.

To succeed in this role, you will be able to demonstrate:

• Excellent interpersonal skills and confidence in dealing with people;
• Excellent organisational skills;
• Good knowledge and practical experience of applying licensing law;
• Strong ability to process information, reason, be curious and ask appropriate questions at the right time;
• Ability to make timely and effective decisions;
• Ability to work independently and as part of a high performing team;
• Tenacity, with a problem-solving mindset;
• The ability to adapt to change and use initiative;
• The ability to devise, learn and adapt to new systems and processes; and
• Be willing to work outside of normal office hours occasionally, as required.

A recruitment allowance applies to this position. A payment of 3,730 will be paid, with repayment required if the appointed person leaves within three years, thus:

• Leave within the first 12 months - 100% repayment

• Leave 13-36 months - reduced by 1/24 for each month employed during that period

Please note that as part of the employment checks, this post has an essential car user allowance attached to it. A valid driving licence, and access to a vehicle insured for business use will be required.
Spelthorne Borough Council use the Microsoft Authenticator app as a secure way of accessing our network. Successful candidates will be required to use their own mobile device to download and use Authenticator.
In return, we can offer excellent conditions of service with a benefits package that includes flexible working hours, pension scheme and at least 23 days paid leave per year (pro rata for part time).
This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council's policy. The post holder will be required to attend the office in line with a rota and any service requirements.
The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts. These posts fall within the scope of the Code of Practice on English language requirement for public sector workers. The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.
For an informal discussion about the post, please contact Lucy Catlyn, Principal Licensing Officer on 01784 444295, or Tracey Willmott-French, Senior Environmental Health Manager 01784 446271.
Closing date: Wednesday 15 October 2025 (Noon)
Interview date: Wednesday 05 November 2025 (in person at Council Offices, Knowle Green)
To apply please use the 'apply online' button below.
CVs can only be accepted in support of a completed application form.
Unfortunately, we are unable to reply to all candidates. If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.
All shortlisted applicants will be contacted via email after the closing date.
Working towards equal opportunities
Strictly No Agencies

Skills Required