Job Description

Full time - Permanent Position

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Location: Glasgow (Hybrid)

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Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential.


We have an exciting opportunity for a

Linux Technical Specialist

to join our team in the

Glasgow!

What we can give you:

37.5-hour working week with flexible working options, giving you that much needed work/life balance 25 days holiday (with the opportunity to buy/sell extra days) plus statutory bank holidays

Hybrid working anywhere in Glasgow, 2 days office based.

Full training provided as part of robust induction process, including opportunities for continual development with our NorthStar online learning platform which has over 80,000 courses available Employee Referral Scheme Flexible benefits package that aims to offer something for everyone GetVibes - our active listening program enabling us to connect and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you'll be given 1-day paid leave to participate in local volunteering projects Company Pension Scheme, plus life assurance, and access to our free Digital GP App via Aviva Private medical cover after 12 months Global Recognition Program - 40+ awards were made last year under our RecogniseMe scheme

Team Purpose:

The Linux Team within the Operations Tower comprises of 10+ highly experienced team members who are geographically distributed and are managing medium to very complex customer environments. The team strive for perfection in Design, delivery and Operations and targets to keep the customers delighted.

Role Purpose:

Primary requirement of role is to provide Linux managed services to multiple customers across Europe and internal platforms. The role is a Technical Consultant Linux, who would be expected to assist with design and delivery, systems administration, and operational tasks, participate in projects, create, and maintain quality documentation, contribute to teamwork and improvements, all based on industry best practices. The person will also be on-call on rotational basis during which he/she will be required to work on high priority incidents that could not be handled by L1/L2 teams.

What to expect:

L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met. Deployment, configuration, and management of Linux systems according to best practices and standards Ensuring ITIL / Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Collaboration with architects and design team when required. Knowledge sharing, documentation Incorporation of best practices and standards Internal and external projects support Ability to work on several customers with different implementations of supported technologies. Participation in Service Acceptance duties ensuring solutions are supportable by team. Participation in the teams out of hours on-call support rota and be able to work overtime when required. Ensure all working time is accounted for within the timesheet system to ensure accurate charge back to our end clients.

What we expect from you:

System administration


RHEL SUSE Ubuntu Debian

Configuration Management/Automation


Red Hat Satellite server / Uyuni Python, Java, shell scripting Ansible Gitlab Terraform

Containers


Docker Kubernetese OpenShift

Middleware/Web servers


Apache / Nginx MySql / MariaDB RabbitMQ Memcache HAProxy Ability to troubleshoot, research and diagnose root cause for an incident or problem. Excellent communication skills (both verbal and written) Understanding of ITIL / Agile Service Management fundamentals Knowledge of IT process tools such as Service-Now would be beneficial. Good client-facing skills Experience of working in a similar ICT Managed Services environment would be beneficial. Collaborator but also be able to work on their own or with a multilingual / remote team.

If you think you have 75% or even 90% of what we are looking for and know you are capable of the responsibilities and duties at hand, we encourage you to apply! Not all applicants require 100% of what we expect. This will prove you are willing to develop, curious to learn and grow professionally and personally.

What to do next:

If this ticks your boxes, and you are looking for a new and exciting opportunity, then please apply below with a copy of your CV and your contact details. We would appreciate a short message as to why you are interested in the position and Getronics!


As a business, we offer an Employee Referral Programme, if you have someone in your life you think would be a perfect fit then send them a link to the career's webpage.


If you would like to ask any questions regarding our vacancies, Getronics as a business, or anything else, please don't hesitate to get in touch. The Talent Acquisition team will be available on 0141 814 1055 or alternatively, email into weallmakeuk@getronics.com


We are committed to equal opportunities for all staff and applications from individuals are encouraged, regardless of age, disability, gender, sexual orientation, race, religion, or belief, relationship status, and families.