Job Description

About Greater Manchester Live Well

Greater Manchester's Live Well approach aims to make it easier for residents to access integrated, community-led support - shifting the system from crisis response to prevention and early help. Live Well Centres act as welcoming 'front doors' that connect people to wider neighbourhood networks of support (including Live Well Spaces, Offers and a connected workforce).

About Social adVentures

Social adVentures is a Salford-based social enterprise working with communities to help people live happier, healthier and more connected lives. The Angel Centre is a welcoming community hub in Salford offering wellbeing activities, groups, workshops, events and space for community connection.

About the role

You'll shape The Angel Centre into a thriving Greater Manchester Live Well Centre, lead our Community Connectors (social prescribers), and keep delivery on track through confident contract management, outcomes reporting and service improvement.

The Angel Centre will act as a welcoming 'front door' for local residents - connecting people to support around wellbeing, social connection, housing, money, employment and wider life challenges through strong partnership working across VCSE, health and local services (including Wellbeing Matters).

You'll also help position The Angel Centre as a strong access point into Elevate Salford - a learning, skills and work programme coordinated by Salford CVS supporting people furthest from the labour market into training, volunteering, work placements and employment.

Useful links: The Angel Centre - https://theangelcentre.org.uk/ | Wellbeing Matters - https://www.salfordcvs.co.uk/wellbeing-matters | Elevate Salford - https://www.salfordcvs.co.uk/elevate-salford

Key responsibilities1) Live Well: Develop The Angel Centre into a flagship Live Well Centre

Lead the ongoing development of The Angel Centre as a Greater Manchester Live Well Centre - welcoming, accessible and community-led.

Shape the centre's day-to-day 'front door' experience so residents receive friendly, low-barrier support and meaningful connection into the right services and community offers.

Build relationships with community groups and partners to strengthen the network of local Live Well Spaces, Offers and pathways.

2) Wellbeing Matters: Lead and manage Community Connectors (Social Prescribers)

Line-manage, coach and coordinate the Community Connector workforce to deliver high-quality social prescribing and community navigation.

Strengthen referral pathways and partnership working with primary care, neighbourhood teams and VCSE partners.

Champion person-centred, strengths-based practice and consistent standards across assessment, follow-up and recording.

3) Elevate Salford: linking wellbeing to learning, skills and work

Support residents to access joined-up Live Well and employability support through Elevate Salford.

Connect residents into practical learning, skills and employment support alongside wider Live Well help.

Build strong working relationships with Salford CVS and Elevate delivery partners, creating smooth referral and 'warm handover' routes.

Support Community Connectors to identify employment/skills goals and barriers, and connect people into person-centred pathways (e.g., mentoring, volunteering, work placements, training).

Share learning and insight to strengthen joined-up support across wellbeing and employability.

4) Service leadership, quality and safeguarding

Oversee operational delivery across Live Well services based at The Angel Centre, ensuring safe, high-quality and inclusive practice.

Ensure safeguarding, health and safety, risk management, GDPR and incident reporting processes are in place and followed.

Create a supportive, values-led culture with clear expectations and continuous development.

5) Contract management, performance and reporting

Lead contract management for commissioned services delivered through the Live Well Centre, ensuring compliance with agreed KPIs, standards and reporting requirements.

Monitor performance and outcomes, ensuring accurate, timely reporting to commissioners/funders (including learning, insight and case studies where appropriate).

Identify risks early and take action to keep delivery on track, leading improvement plans when required.

Support budget oversight linked to contracts, ensuring delivery within resources and demonstrating value and impact.

6) Partnership working and place leadership

Represent Social adVentures and The Angel Centre in relevant locality meetings and partnerships.

Work with VCSE infrastructure and system partners to strengthen integrated, preventative support in Salford.

Help develop joint working approaches that reduce duplication and improve the experience for residents.

Person specificationEssential

Experience managing community, health, wellbeing or support services, including supervision/line management.

Proven ability to build effective partnerships across public services and/or the voluntary, community, faith and social enterprise sector.

Demonstrable experience of contract delivery, including managing KPIs, monitoring performance and producing reports for commissioners/funders.

Strong understanding of (or commitment to) prevention, strengths-based approaches and reducing inequalities.

Confidence with safeguarding, risk, quality and operational delivery in community settings.

Strong communication and organisation skills, able to manage multiple priorities and lead through change.

Desirable

Background in social prescribing, public health and/or community development.

Experience managing or working closely with Community Connectors / Social Prescribers and referral/signposting pathways.

Understanding of Greater Manchester's Live Well approach and neighbourhood-based models of support.

Experience linking wellbeing support with employment, skills, housing or money advice pathways (social determinants).

Job Types: Full-time, Permanent

Pay: 37,500.00-45,000.00 per year

Work Location: Hybrid remote in Salford M3 6FA