Job Description

Working within Keswick and Solway GP practices and working closely with the wider ICC team, the Living Well Coach (LWC) will work within the Wellbeing Service to provide a coaching service for individuals with long term health conditions and psycho-social needs engaging them to set personalised goals and find and access services and resources best suited to meet their needs and circumstances.



Depending on the individual the assessment might include low level clinical screening, wellbeing assessment, review of functional abilities, assessment of social / housing / employment circumstances and gaining understanding of social and support networks.



LWCs will develop skills in active listening, motivational interviewing and appropriate psychological care skills including CBT skills, acceptance & commitment therapy, mindfulness and social prescribing. Training and on-going clinical supervision will be provided by the Physical Health Psychology Department within North Cumbria Integrated Care NHS Foundation Trust (NCIC).



Using their coaching skills to support individuals identified by the GP practice and wider Integrated Care Community (ICC), Living Well Coaches (LWC) work alongside people who want to improve their skills in self management of their own health and wellbeing, the coach will listen to what is important to the person and help them to identify and commit to step by step activity, building towards their improvement goal.



Although the base will be within one/ two GP practices in the Keswick and Solway Integrated Care Community (ICC) the post-holder will be expected to work in a range of environments including visiting people in their own homes, in other GP practices or community health/ care settings. Individual LWCs will be allocated to one or two practice(s) allowing continuity for patients and direct engagement with the GP practice team.



At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.



Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':



Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well

As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.



Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.



Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.



Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.



If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.



Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies .



The essential criteria for this role includes the requirement to have a care certificate or the willingness and ability to undertake this. For further information, please see the additional information link which can be viewed under the "read this before applying" section.



Please ensure that you document evidence of meeting all the essential criteria in the supporting information.



If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.



Important Information



Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.



For candidates applying using a Hotmail account or have strict firewall settings please ensure the following:



Junk Mail is checked regularly

Disclosure and Barring Service:

On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.

The changes mean that:

youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure



the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.



If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.

Nacro - Tel:

0300 123 1999, or email: helpline@nacro.org.uk

Unlock - Tel:

01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website



The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:

Standard Check:

18 + Administration cost of 3.85 = 21.85. Deducted at 6.85 from 1st month salary and 5 deducted from salary over following 3 months.

Enhanced Check:

38 + administration cost of 3.90 = 41.90. Deducted at 11.90 from 1st month salary and 10 deducted from salary over following 3 months.



As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits.



A lease car may be available for this position; further details will be provided upon appointment if applicable.



27 day holiday scheme rising to 33 after 10 years



Flexible working Scheme



Excellent opportunities for development



Competitive NHS Pension scheme



Access to NHS discounts with retailers and leisure companies



EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems



These schemes are subject to availability