Job Description

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Administration Assistant - Living Well Support Service

Location: Padiham Town Hall

Salary: 22,467.50 FTE

Hours: 20hrs per week. Working 5-hour shifts over 4 days between the

hours of 9am and 5pm.

Reference: LWSS010

Age UK Lancashire are looking for an Administration Assistant to provide vital

support to our Living Well Support Service.

Nobody wants to stay in hospital for longer than they need to, and the pressure on

the NHS to discharge patients as soon as they are medically fit is considerable.

Providing essential support to patients over the age of 18 who are both at risk of

admission and have been discharged from hospital, the Living Well Support Service:

Take patients home directly from the hospital and settle them back at home.

Provide continued support for up to 6 weeks, supporting people to remain

independent.

Provide support to those individuals who are at risk of admission.

Based at Padiham Town Hall with some expectation of travel to Royal Blackburn or

Burnley General Hospital sites, you will provide support to the team with data

management and day to day administration, including contributing to the preparation

of monthly and quarterly reports.

The successful applicant should have:

Excellent communication skills, both written and verbal

Strong organisational skills and administrative role experience

Ability to manage and prioritise multiple tasks to meet deadlines with a flexible

approach

Proficient in IT tools including the use of Microsoft Office and CRM systems

Attention to detail especially when handling sensitive information, service and

customer records

Excellent interpersonal skills and ability to build relationships internally and

externally

Problem-solving skills and the ability to suggest creative solutions to

challenges

Able to work within a team, take direction from others and collaborate

effectively

Experience of data collection and maintaining accurate records

A positive approach and a genuine interest in supporting older people and

understanding their needs.

This is a hugely rewarding role for the right person. The successful applicant will join

a highly motivated and dedicated team that provides invaluable support to vulnerable

or older people in the community after being discharged from hospital.

Benefits include:

Full training and comprehensive induction to ensure you have the

support you need to succeed and thrive in your new role.

Access to Employee assistance programme.

Workplace Pension scheme.

Paid annual leave.

Staff discount card for hundreds of Highstreet shops and online

services.

Travel expenses will be paid for all journeys required for work,

excluding travel from home to base.

Hospital metered parking will also be paid for costs incurred carrying

out your role.

DBS: This post is eligible for a basic DBS check and all the associated costs will be

met by the employee. The cost for the DBS is 21.50 plus an additional admin fee of

5.40 totalling 26.90. This amount will be deducted from an employee's first salary

with Age UK Lancashire.

Closing Date: 10.00am Monday 27th October. Early applications are welcome.

The full job pack can be downloaded below.

To Apply: Please complete the online application form below, please refer to the

job description when completing your application, demonstrating your skills,

experience and suitability for the role.