Job Description

Loan Administrator
West Kent
Salary: 28,000-30,000 per annum
Hybrid Working: 2 days from home once initial training is complete
Team Environment: Join a supportive team of 8 professionals
Hours: They offer all staff the opportunity to work four days a week with full-time pay. Their four-day week promotes a healthy work-life balance, boosts morale, and enhances job satisfaction. they believe this, in turn, helps increase productivity and deliver exceptional customer service, driving toward their social goals.
How It Works

• Their four-day week consists of 32 hours, typically spread across four eight-hour days.

• Employees typically choose either Friday or Monday as their day off.

• These days off are protected and treated like weekends.

The role
They are seeking a highly organised and detail-oriented Administrator to join their Loans team. This role is pivotal in supporting their mission by ensuring smooth lending processes from approval through to completion and beyond.
The successful candidate will provide essential administrative support to the team, assisting with legal due diligence, compliance checks, and the satisfaction of loan conditions. They will also manage activities such as repayments, security amendments, valuations, and loan variations, while maintaining accurate records and documentation - full training is given.
Banking experience is not required! Instead, they are looking for someone who has great attention to detail, enjoys communicating with people, takes pride in their administrative ability and is customer focussed. Full training is given on the role, in-house systems and their workflow process.
Working closely with internal teams as well as external stakeholders such as borrowers and professional advisors, you will play a key role in delivering best-in-class service.
Key Responsibilities

• Support the lending administration process i.e. running reports, posting statements and gathering data.

• Provide administrative support, including loan variations and closures.

• Liaise with borrowers, solicitors, and professional advisors to ensure compliance.

• Maintain accurate records and loan documentation.

• Collaborate with internal teams and external parties to achieve business objectives.

• Recommend process improvements to enhance efficiency and reduce risk.

Ideal Candidate

• Strong administrative and organisational skills.

• Excellent communication and relationship-building abilities.

• Proactive approach to problem-solving and process improvement.

• Ability to manage multiple priorities in a fast-paced environment.

Why This Role?
This is an opportunity to join a collaborative team within a purpose-driven organisation, contributing to meaningful projects that make a positive impact. The role offers a supportive environment and the chance to grow professionally while helping communities thrive.
Benefits

• 160 hours annual leave plus bank holidays (pro-rata), increasing to 192 hours.

• Option to purchase up to 32 extra hours annually.

• Free 24/7 online GP and second medical opinion service.

• Employee Assistance Programme (available 24/365).

• Private medical cover (eligibility applies).

• Enhanced absence payments for maternity, paternity, adoption, shared parental leave, and sickness.

• Contributory pension scheme.

• Life assurance (4x salary) and income protection (eligibility applies).

Next step
Apply online for immediate review of your CV.
Please ensure you can travel to the office location which is West Kent.
If shortlisted, Office Angels will set up a telephone interview with you to discuss the role and your relevant administration experience. If then selected for a face-to-face interview with the employer, we will support you throughout the process.
This vacancy is being managed by Rhiannon Winn - Principal Consultant
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Skills Required