Job Description

Job Introduction

Loans Administrator - Start Your Career in Motorcycle Finance

Location:

SuperBike Factory, Macclesfield

Full-Time | Entry Level

Salary:


Are you organised, detail-focused, and great with people? SuperBike Factory is looking for a

Loans Administrator

to join our busy finance team in Macclesfield. This is an ideal opportunity if you're starting out in finance or admin and want to join a fast-paced, supportive environment where no two days are the same.

Who We Are:

SuperBike Factory is Europe's largest used motorcycle retailer, with over

3,000 bikes in stock

and

six locations across the UK

. Since 2010, we've built a business powered by passion, performance, and customer experience. Our finance and admin teams are key to making everything run smoothly--from first enquiry to final payout.

What You'll Be Doing:

Processing Loan Applications:

Submit accurate finance proposals to our panel of lenders on behalf of customers.

Handling Documentation:

Issue finance paperwork and follow up to ensure it's completed and returned on time.

Working with Lenders:

Build great relationships with finance providers and support them with any queries.

Customer Service:

Guide customers through the finance process, keeping them informed and supported throughout.

Cross-Team Coordination:

Liaise with sales, customer service, and booking-out teams to ensure a smooth journey for every customer.

Compliance & Accuracy:

Ensure all paperwork meets regulatory and internal standards.

Payout Processing:

Assemble completed finance packs and send them for final payout.

What We're Looking For:

Experience & Background:

Previous admin or finance experience is helpful, but not essential Experience in a fast-paced, customer-facing role is a plus GCSEs (or equivalent) including Maths and English

Skills & Attributes:

Strong attention to detail--accuracy matters when handling finance documents Excellent communication--both written and verbal Able to multitask and stay organised under pressure Confident working with customers and external partners Self-motivated and proactive with a team-first mindset

What You Can Expect:

A supportive, office-based role in our Macclesfield HQ Fast-paced work environment with regular customer interaction Full training and support to help you succeed Flexible working hours during peak periods Clear progression routes into more senior roles or finance qualifications

Some of the benefits you'll receive:

Netflix Membership Gymflex Benefit Group Life Assurance 15% Staff Discount on Accessories Staff Discounts on bikes Cycle to Work Scheme Bereavement support, Critical illness support, Legal support, Fitness plans & nutrition advice, Physiotherapy & Mental Health Consultation, 24/7 Employee Doctor Help Line Enhanced Maternity or Paternity leave and enhanced sickness pay

Looking to grow your skills in a busy, friendly team and get your foot in the door of the motorbike finance world? Apply today and start your journey with SuperBike Factory.