Job Description

Join our clients dynamic logistics team in the heart of Horsham and play a vital role in supporting the delivery of life-changing clinical trial products worldwide. This is a full-time position, Monday to Friday, 8:30am - 5:00pm, offering stability, variety, and the opportunity to work in a highly regulated, fast-paced industry that makes a real difference.
About the Role
Reporting to the Logistics Team Leader, you will work closely with internal teams, external clients, and couriers to ensure every shipment is delivered on time, in perfect condition, and at the right cost -keeping customer satisfaction at the forefront. Your work will help ensure vital medical products reach patients and researchers without delay.
What You'll Be Doing

• Managing the import process: reviewing shipping documents and providing customs clearance instructions for all incoming shipments.
• Overseeing the export process: preparing all required documentation for outgoing shipments.
• Accurately entering shipment details into courier ERP systems to ensure seamless collection and delivery.
• Ensuring all order-related paperwork is maintained in line with regulatory and study requirements, supporting our Authorised Economic Operator (AEO) status.
• Proactively handling internal and external client enquiries, resolving issues promptly and effectively.

What We're Looking For

• Strong organisational skills and attention to detail.
• Excellent communication skills for liaising with clients, suppliers, and team members.
• Experience in logistics, supply chain, or a related administrative role is desirable, but training will be provided for the right candidate.
• Ability to multitask and work to deadlines in a regulated industry environment.

Own transport is essential due to the location of the site.
Working for First Recruitment as a Temporary Worker is a great opportunity to experience a variety of work places within different industries, whilst offering flexible working hours.
You can also expect to receive excellent benefits once you begin temping with First Recruitment Services such as:

• 24/7 access to NHS approved GP telephone support and prescription services
• Access to the UK's largest employees discount platform
• Specialist medical assistance and support hotline
• Weekly pay
• Hundreds of gym discounts
• 24/7 access to mental health crisis support and counselling

*First Recruitment Services are acting as an employment agency in relation to this vacancy.
Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment business in relation to this assignment

Skills Required