Job Description

Logistics and Customer Service Coordinator
Burnley
30,000-35,000
Monday-Friday, 8:30 am-5:00 pm
We are partnering with a well-established organisation seeking a proactive and people-focused Logistics and Customer Service Coordinator to support their UK site. This is a highly varied and hands-on role, blending HR advisory support with office management, operations administration, and health & safety coordination.
If you're an organised, confident communicator who enjoys variety and working across multiple teams, this is an excellent opportunity to make a meaningful impact within a growing and supportive environment.
The Role: As the HR & Office Coordinator, you will deliver day-to-day HR support to managers and employees, ensuring HR processes run smoothly and professionally. You will take ownership of onboarding, HR documentation, employee queries, and training coordination.
Alongside your HR responsibilities, you will oversee office operations, manage administrative tasks, support logistics and shipments, handle quotations, and liaise closely with Sales, Customer Service, and Technical teams. You will also assist with health & safety activities to promote a safe and compliant working environment.
Key Responsibilities:HR Support

• Oversee onboarding, inductions, and training coordination
• Provide first-line HR advice to employees and managers
• Support employee relations and prepare HR documentation
• Maintain accurate HR records and update HRIS/ERP systems
• Assist with engagement, well-being, and internal communication initiatives

Office Administration & Operations

• Manage day-to-day office operations, supplies, facilities, and general administration
• Act as the first point of contact for visitors, enquiries, and correspondence
• Coordinate travel, diaries, and meetings for senior management
• Support company events, customer visits, and occasional marketing tasks
• Process quotations and carry out accurate data input within ERP systems
• Assist with shipments and logistics coordination
• Liaise with Sales, Customer Service, and Technical teams to support smooth operational workflow

Health & Safety

• Support H&S documentation, training, audits, and compliance checks
• Liaise with external H&S partners and internal stakeholders
• Ensure workplace practices meet UK health and safety standards

About You

• Education or background in HR, business administration, or office management
• Previous experience in an HR support, HR coordinator, or office/operations role
• Experience with ERP systems (Oracle, SAP, Infor, or similar)
• Confident handling of quotations, data entry, and shipment coordination
• Comfortable working with cross-functional teams, including Sales and Technical departments
• Highly organised with strong attention to detail
• Proficient in MS Office and PowerPoint
• Friendly, professional, and confident communicator
• Proactive, flexible, and able to work independently

About Precision People
Precision People is a leading recruitment agency that specialises in sourcing top talent for Engineering, Technical, Sales, and Senior Management roles across a wide range of industries. With a focus on precision and quality, their team of expert recruiters works tirelessly to match the best candidates with the right employers, ensuring successful long-term partnerships.
Interested?
To apply for the HR Advisor position, here are your two options:
"This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Kirsty on
0116 254 5411
between 8.00 am - 5.00 pm.
"I think I'm right for this position, but I'm not sure I have enough to get an interview." - Click apply now so I can read your CV and let you know.
PPTP

Skills Required