Job Description

Are you ready to be at the heart of a worldwide operation while enjoying the support and camaraderie of a close-knit office? Our client is looking for a Freight Coordinator to keep goods moving smoothly across air, ocean, and road networks. Every shipment counts, and you'll play a key role in delivering excellence to customers around the globe.
What You'll Do:

• Manage air, ocean, and road shipments from quote to delivery.
• Prepare and check all import/export paperwork and customs documentation.
• Complete HAWBs, MAWBs, IATA forms, and other shipping documents.
• Provide top-notch support and respond to customer queries.
• Arrange collections and deliveries with haulage partners.
• Provide competitive freight quotations and negotiate rates with suppliers.
• Process invoices and maintain accurate financial records.
• Keep the office stocked with essential shipping supplies.
• Support your team with any additional tasks to keep operations running smoothly.

Special Focus:

• Ensure pharmaceutical products are stored and transported safely following Good Distribution Practice (GDP).
• Monitor temperature-sensitive shipments to maintain product integrity.

Skills & Experience:

• Proven experience with air/ocean freight consolidations and IATA procedures.
• Strong understanding of customs procedures, including Inward & Outward Processing Reliefs.
• Confident in MS Office (Word, Excel, Outlook).
• Experience with ASM/Chief systems and NCTS is a bonus.
• Training in dangerous goods or letters of credit is a plus - we can provide training.

Who We're Looking For:

• A self-starter who can manage their workload independently.
• Excellent communicator with a customer-focused mindset.
• A true team player who's flexible to work shifts, overtime, and be on call if needed.

Why You'll Love This Role:

• Be part of a supportive, family-feel office while working for a global company.
• Monday to Friday, 9am-5:30pm (office-based)
• Free Parking
• 24 days holiday + BH
• Life insurance (3x annual salary).
• Pension with 4% employee / 5% employer contributions.
• Every day is different, fast-paced, and exciting - no two days are ever the same!

If you're organised, proactive, and thrive in a fast-moving environment, this is your chance to join a team that truly values its people while operating on a global scale.
Please APPLY now or contact Chelsea Goodman in the Pertemps Plymouth office for more information.

Skills Required