Job Description

We're more than just a water company. We're dedicated to making a positive impact on the environment, sustainability, and the communities we serve. By joining us, you'll work with the latest technologies, driving forward-thinking projects that enhance and protect national infrastructure, making a real difference to the communities we serve.
With nearly 10,000 colleagues, we're looking for more brilliant people who are passionate about sustainability, eager to innovate, and ready to turn challenges into opportunities for a better future.
LET'S CUT STRAIGHT TO IT
We're looking for a Logistics & Front of House Assistant to support the smooth running of our building by handling deliveries, mail, and porterage, setting up meeting rooms, and keeping shared areas stocked and organised.
As part of the front of house team, there will be times when you will be based on the front desk where you'll greet visitors professionally, manage reception duties, and work closely with our FM and security partners to ensure a safe, welcoming environment.
Security and health & safety are key parts of the role-you'll help control access, issue passes, and support emergency procedures. Above all, you'll be a champion of customer service, ensuring every interaction reflects our commitment to excellence.
You'll be part of a supportive, high-performing team that values initiative, professionalism, and a positive attitude. We offer a collaborative workplace where your contribution truly matters-and where you'll be empowered to make a difference every day.
You'll be based at our Head Office in Coventry. You'll work within our Facilities team. With this being such a critical role, we're looking for someone who can join us 37 hours a week.
WHAT WE'RE LOOKING FOR

• Experience in logistics would be preferred
• A background in a busy, corporate environment
• A smart, professional appearance and a friendly, can-do attitude
• Strong customer service skills and a team-player mindset
• IT literacy and a keen eye for detail
• A proactive approach to health, safety, and security

Why Join Us?
You'll play a key role in creating a welcoming and safe environment for colleagues and visitors, while supporting the wider FM team in delivering exceptional service.
Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.
HOW WE'LL REWARD AND CARE FOR YOU
Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live.
With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent family:

• Salary starting from 25,000
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to 1,500 per annum based on company performance)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Two volunteering days per year

• Family friendly policies

LET'S GO
We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails.

Skills Required