Logistics Helpdesk Administrator (it Msp)

Hatfield, Hertfordshire, United Kingdom

Job Description

We are seeking a Logistics Helpdesk Administrator to join a busy and reactive team supporting Inside Sales, Projects, and Delivery Management. This is an office-based role for the initial training period (minimum 3 months), with the potential for hybrid working later.
Key Responsibilities

  • Respond to emails, tasks, and Teams calls from internal teams
  • Amend and update orders in WMCS
  • Obtain Proof of Delivery (PODs) and progress claims within deadlines
  • Arrange carriage forwards and manage suspended orders
  • Liaise with couriers for quotations, deliveries, and invoice queries
  • Handle returns requests, coordinate collections, and process credits in SAP
  • Process Buy & Store orders in WMCS
  • Provide cover for creating commercial invoice paperwork for international shipments
Essential Skills
  • Strong communication skills and confidence when speaking with people
  • Excellent organizational and multitasking abilities
  • Ability to remain positive and proactive under pressure
  • Attention to detail and accuracy in processing orders and invoices
  • Ability to learn new systems quickly (WMCS and SAP experience desirable)
Additional Information
  • Security Clearance (SC) required
  • Previous experience in logistics or a similar role is desirable but not essential
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Ben Littlewood E-mail
ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis and Talent Solutions - creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

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Job Detail

  • Job Id
    JD4345691
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £18.58 per hour
  • Employment Status
    Full Time
  • Job Location
    Hatfield, Hertfordshire, United Kingdom
  • Education
    Not mentioned