Job Description

This is a fantastic opportunity for someone who is Mandarin and English bilingual with 3+ years of international logistics experience to step into a role where you'll be trusted to manage the full logistics cycle, from coordinating deliveries to overseeing shipments by road, air, and sea. You'll be joining a fast-paced, supportive team with real scope to grow your career as the business continues to expand globally.
TITLE: Mandarin speaking Logistics Manager
Location: Erith
Job Type: Permanent, full-time
Sector: Logistic
Salary up to 50000 (Visa sponsorship is available)
Language required: Fluent Mandarin and English

• Transportation Management: Execute transportation activities according to customer service requirements, ensuring timely delivery of goods.
• Process Standardisation: Develop and standardise internal logistics processes and methodologies.
• Team Leadership: Manage and support all logistics staff, ensuring smooth day-to-day operations.
• Compliance: Ensure adherence to health and safety regulations and company policies.
• Pricing and Cost Management: Provide accurate pricing for spot quote business and actively identify opportunities to reduce transport costs and improve margins.
• Problem Solving: Utilize problem-solving tools to identify issues and implement corrective actions.
• Customer Service: Deliver world-class customer service and take full ownership of assigned customers.
• Tracking and Reporting: Monitor and track loads through to delivery, providing customer updates when necessary.
• Inventory Control: Oversee stock checks to ensure accuracy and ensure all data is correctly input into the company's systems.
• Invoicing: Handle invoicing to customers and ensure timely reporting in accordance with company standards.
• Communication: Regularly communicate with internal teams and external partners to ensure alignment and customer satisfaction.

What They're Looking For:

• 3+ years' experience in international logistics operations
• Knowledge of road, air, and sea freight preferred
• Strong Excel and IT skills (SAP a plus)
• Highly organized, detail-oriented, and proactive
• Excellent communication and customer service skills

Skills Required