Job Description

Are you a data-driven problem solver who loves turning complex information into clear, actionable insight? Do you thrive in fast-paced logistics environments and enjoy influencing operational teams to drive meaningful improvements? If so, you could be the perfect fit for our Logistics Network Analyst role.
Evri is looking for an analytical, curious and commercially minded individual to help us elevate customer experience and operational performance across our delivery network. You'll use data to uncover root causes, identify risks, and help our Operations teams make smarter, faster decisions.
Interested? Take a look at the below to understand what you'll be doing as Logistics Network Analyst:

• Provide clear, robust data analysis to stakeholders across the operation to influence decision-making and improvement activity.
• Track and trend performance, highlighting areas of risk or stagnation and escalating where needed.
• Use insight to improve customer experience across all key performance measures.
• Support the design and rollout of performance strategies by using multiple data sources effectively.
• Analyse client-level data to recommend operational improvements that elevate delivery performance.
• Provide analysis to the Performance Manager to help unblock issues and keep projects moving.
• Use real-time data to identify courier delivery risks and support Operations Managers in taking swift, effective action.
• Spot compliance and performance opportunities within the delivery network and recommend structured improvement actions.
• Interpret gaps, trends and patterns to support prioritisation and resource allocation.
• Produce insightful summaries for senior leaders, helping them understand service and compliance performance.

Still interested? Great news! Here's what you'll bring:

• Degree-level education (or equivalent) in a business, analytical or related field.
• Evidence of continuous learning and keeping up with changing trends/technologies.
• Experience managing high volumes of data and prioritising workload effectively.
• Strong problem-solving skills, including managing stakeholders to implement solutions.
• Analytical mindset: Confident working with large datasets and translating findings into clear solutions.
• Communication: Able to present complex ideas simply and effectively to stakeholders at all levels.
• IT capability: Strong skills across Microsoft Office, raw data formats (CSV, Excel), database extracts, and PowerBI.

At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring - and be - their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome.
We're excited for the future. Let's deliver it together.
Every parcel, every person, every place - every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we're doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it's a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we've got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it's not just customers and retailers who trust us. We've won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn't be the biggest dedicated parcel delivery company in the UK without amazing people. We're a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can't wait to hear from you.

Skills Required