Job Description

ISS
Logistics Operative (Mail & Porterage)
Contract: Government
Location: London, E14 4PU
Hours of work: 40
Contract Type: Permanent
We are seeking a proactive and reliable Logistics Operative to join our team at Canary Wharf.

This role is integral to ensuring the smooth operation of mail services, porterage, and logistics support within a dynamic corporate environment. You will play a key part in delivering a high-quality, efficient service to internal teams and external stakeholders, maintaining strong communication and operational excellence at all times.
Key Responsibilities

• Manage the loading bay, including recording incoming and outgoing deliveries and operating x-ray equipment safely.
• Receive, sort, and distribute incoming mail and packages; prepare and send outgoing mail using franking machines.
• Assist with office moves and meeting room setups as required.
• Handle goods safely using manual handling techniques and equipment such as pallet trucks, trolleys, and skates.
• Support the transportation of goods, materials, and equipment across floors.
• Conduct routine equipment checks and report any safety concerns promptly.
• Ensure proper stacking and storage of goods in designated areas, maintaining cleanliness and hygiene standards.
• Provide ad hoc administrative support to cover staff absence.
• Maintain confidentiality and adhere to company policies, including compliance with the Data Protection Act.
• Build and maintain effective working relationships with internal teams, clients, tenants, and external contractors.

Professional and Personal Competencies/Qualifications
Essential Skills and Experience:

• Previous experience in logistics or mailroom operations.
• Strong communication skills and ability to liaise effectively with clients and colleagues.
• Problem-solving ability and a proactive approach to challenges.
• Ability to multitask and work independently or as part of a team.
• Competence in using online booking systems and Microsoft Office applications.

• Knowledge of safe manual handling techniques and workplace health and safety standards.

Personal Attributes:

• Reliable, professional, and customer-focused.
• Flexible and adaptable to changing priorities.
• Committed to delivering high standards of service and maintaining confidentiality.

The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government's Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing
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Skills Required