Job Description

Job Summary

We are seeking a highly organised and client-focused

Logistics Operative

to join our events and operations team. The successful candidate will play a key role in managing festival logistics, handling client bookings, coordinating event schedules, and ensuring smooth operational delivery. This role involves working extensively with Excel, internal booking/payment systems, and

WordPress-based tools

to manage data, communicate with clients, and keep financial records accurate and up to date.

This is a paid position suited for individuals with a background in logistics, event coordination, or operations who also bring strong skills in

Advanced Excel

,

VBA

, and experience with

WordPress

plugins such as Fluent Forms, Fluent Support, WPForms, and WooCommerce.

Due to Compassionate leave, we are looking forward for applicants who can start with immediate effect.

Duties

Manage and track client bookings through internal tools and WordPress-based form systems (e.g.,

Fluent Forms

,

WPForms

) Use

Fluent Support

or other WordPress CRM/ticketing tools to handle client enquiries and follow-ups Create and send invoices to clients, track payments using Excel, and ensure timely follow-up on outstanding balances Maintain accurate records across multiple systems and reconcile payments across Excel sheets and WordPress dashboards Utilise

Advanced Excel

and

VBA macros

for data processing, automation, and generating dynamic reports Monitor festival registration data via WordPress, and ensure real-time updates are reflected in reports and operational tools Coordinate logistics schedules and team requirements for each festival, ensuring smooth delivery of services Communicate professionally with clients regarding bookings, payments, logistics, and support queries Collaborate with internal teams and third-party vendors to align logistics with festival requirements Contribute to the improvement of operational workflows, using both Excel automation and WordPress tool integrations

Qualifications

Proven experience in logistics, operations, or event coordination roles Strong proficiency in

Microsoft Excel

, including advanced formulas, pivot tables, dashboards, and

VBA

Experience using

WordPress

tools such as Fluent Forms, Fluent Support, WPForms, or WooCommerce Familiarity with invoicing, payment reconciliation, and client communication workflows Excellent organisational and multitasking abilities Strong written and verbal communication skills Attention to detail and ability to manage time-sensitive tasks Experience working with data entry, reporting, or CRM systems within a WordPress environment is a plus
Job Types: Full-time, Permanent

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person