Job Description

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Job Introduction
Make a Difference Every Day
Join a role where your work truly matters. As a Logistics Supervisor with Sodexo at Royal Stoke Hospital, you'll play a key part in creating a safe, clean, and welcoming environment that directly impacts the health and well-being of patients, staff, and visitors. Your leadership will help prevent the spread of infection and contribute to a high standard of care. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.
What You'll Do

• Oversee staff rostering for all Logistics functions, including weekend cover
• Manage waste transfer, disposal, and ensure adherence to standards
• Supervise distribution runs and cage segregation (NHS cages / ELIS cages)
• Ensure timely delivery of pharmacy items and complete related tasks
• Coordinate mail delivery and franking across the site, escalating issues as needed
• Respond to major incidents and emergency situations promptly
• Identify staff training needs and conduct appraisals and briefings
• Provide on-the-job and refresher training to team members
• Manage staff performance, conduct, and behaviour issues in line with policies
• Maintain staff attendance records and handle return-to-work interviews
• Support the team during unexpected disruptions (staff shortages, emergencies, infections)
• Manage emotional responses during distressing situations
• Implement changes in portering services delivery
• Report unresolved issues to Line Manager
• Attend relevant training and development courses
• Foster positive relationships with staff and customers, ensuring health and safety compliance

What You'll Bring

• Proven experience in a supervisory role, ideally within Portering/ Logistics.
• Physical ability to carry out manual aspects of the role.
• A strong commitment to health, safety, and hygiene, with an understanding of Health and Safety protocols
• Professional integrity, reliability, and a positive attitude.
• Excellent communication and people management skills.
• Flexible and willing to go the extra mile to ensure patient care and hospital standards
• PC literate with the ability to learn and use various IT systems
• Ability to work effectively under pressure
• Team player with strong communication skills
• Self-motivated, adaptable, and able to act on own initiative
• Respect for confidentiality and sensitivities
• Committed to excellent Customer Care
• Emotionally resilient and able to handle challenging situations

Be part of a team that puts people first-and feel proud of the difference you make every day.
What we offer:
Working at Sodexo isn't just a job - it's a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.
We may close this advert early if we receive a high number of applications - so don't wait!
About Sodexo
At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.
We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.
We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.
Click here to read more about what we do to promote an inclusive culture.
Sodexo Disability, Ability network, So Together, Generations and Origins.
Attached documents
Salary Up to 14.03 per hour plus Sodexo Benefits
Frequency Hourly
Job Reference SDX/TP/1663810/147323/RS
Contract Type Permanent
Closing Date 16 September, 2025
Job Category Operations
Business Unit UK Healthcare - Frontline
Location Stoke-on-Trent, United Kingdom
No. of positions 1
Posted on 02 September, 2025

Skills Required