Job Description

Mandarin Stone is a leading importer of natural stone and porcelain products in the UK. We are a family run business that has grown into a very successful and reputable company within the industry. Our Head Office is based in the beautiful Wye Valley in the Welsh border town of Monmouth We have 16 inspirational showrooms across the UK and are currently recruiting for a Logistics Coordinator to join our Logistics department based in Monmouth.

The Role:

The purpose of this role is to perform administrative duties in the logistics department to aid all aspects of the delivery process of Mandarin Stone products.

Duties include:

- Ensuring the smooth running of all aspects of the logistics and dispatch of Mandarin Stone products in conjunction with the Logistics Team Leaders.

- To provide regular feedback to the Transport and Logistics Manager and Directors as required.

- To work collaboratively with the logistics team Leader to ensure that all tasks are complete, and deadlines are met.

- Maintain the day-to-day planning of 3rd party haulage requirements.

- Responsible for the checking of relevant invoices and credit notes to ensure accuracy. To manage the 3rd party haulage claims in an efficient and timely manner.

- Liaise with Showrooms to book deliveries onto Mandarin Stone vehicles. Ensuring that delivery runs are planned to maximise efficiency and are compliant with the legal requirement for driver hours / vehicle capacities.

- Accurately producing the drivers daily running sheets with the relevant/Correct mapping and delivery notes when required.

- Monitor and respond to incoming emails bother internal and external to ensure the smooth running of the department.

- Prepare quotes & documentation for the export orders in conjunction with Senior Exports Co-Ordinator ensuring all paperwork is compliant & accurate.

- Daily use of SAP/Word and Excel based programs.

Experience:

The ideal candidate would have a transport background with knowledge of export processes and relevant paperwork.

We look for people that thrive in a customer focused environment and pride themselves on providing the highest level of customer service to satisfy the customer needs. The successful candidate will need to be self-motivated, can prioritise tasks, have excellent communication both written and verbally, high levels of organisation and be computer literate with a good understanding of basic maths.

In return Mandarin Stone offers a competitive salary and great working conditions in a non-target driven environment with the emphasis on customer service.

How we will support you:

We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay:

- 4 weeks holiday per year, increasing to 5 weeks with qualifying length of service

- A day off on your birthday each year to celebrate you, after qualifying length of service

- Public / Bank Holidays and Christmas Eve off each year

- Access to our Employee Assistance Programme

- Cycle to Work Scheme

- Optional Pension Scheme, to help you save for the future

- Enrolment into the company sick pay scheme after qualifying period

- Death in Service

- Private Health Care after three years' service

- One free eye test, every two years for employee's using display screen equipment

- Employee Discount

- Travel costs when travelling beyond your remit

- Access to lots of perks and discounts through our Bright HR app

- Induction and training

Wellbeing:

We know that sometimes life can be tricky, or you might need guidance. We are here to help and provide all of our employees with:

- An Employee Assistance Programme

- Access to trained Mental Health First Aiders

- Celebrations of awareness days, we celebrate everyone at Mandarin Stone!

If you are ready to embark on a journey in luxury retail and contribute to an exceptional shopping experience, we would love to hear from you!

Working Hours:

8.00am - 5.00pm Monday - Friday and 9.00am - 12.30pm on either your choice of alternate Saturdays or one in three Saturdays.

Job type: Full Time, Permanent

Salary: 13.05 per hour which equates to 31,575.25 on one in three Saturdays or 32,063.85 on every other Saturday.

Job Type: Full-time

Pay: 13.05 per hour

Expected hours: No less than 47.5 per week

Benefits:

Additional leave Bereavement leave Company events Company pension Cycle to work scheme Employee discount Free parking Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay Store discount
Schedule:

Monday to Friday Weekend availability
Experience:

Similar role: 1 year (preferred)
Work Location: In person