Job Description

Job Title: Skincare Advisor, L'Oreal Dermatological Beauty

Location:

Leeds Boots

Reports To:

Area Manager

Job Type:

Full-time (3 month contract)

About L'Oreal Dermatological Beauty:

L'Oreal Dermatological Beauty is a division of the world's leading beauty company, L'Oreal. We are dedicated to pioneering advanced skincare solutions, rooted in dermatological science, to address a wide range of skin concerns. Our portfolio includes iconic brands renowned for their efficacy, safety, and innovation, such as La Roche-Posay, Vichy, and CeraVe. We believe in the power of science to transform skin health and improve lives.

Job Summary:

As a Skincare Advisor for L'Oreal Dermatological Beauty, you will be the face of our cutting-edge skincare brands, providing exceptional customer service and expert advice to our diverse clientele. You will play a crucial role in educating customers about our scientifically-backed products, understanding their unique skin needs, and guiding them toward personalized skincare routines that deliver visible results. Your passion for skincare, combined with your in-depth knowledge of dermatological principles, will enable you to build lasting relationships with customers and contribute to the success of our brands.

Key Responsibilities:

Customer Consultation & Personalization:

+ Conduct in-depth skin analyses and consultations to identify individual customer needs, concerns, and skin types.
+ Recommend personalized skincare routines and product solutions from our L'Oreal Dermatological Beauty portfolio (e.g., La Roche-Posay, Vichy, CeraVe).
+ Educate customers on product ingredients, benefits, application techniques, and the science behind our formulations.
+ Provide expert advice on how to integrate our products into existing routines and address specific skin conditions like acne, sensitivity, aging, dryness, and sun protection.

Sales & Brand Advocacy:

+ Achieve and exceed daily, weekly, and monthly sales targets.
+ Drive brand loyalty through exceptional service, product knowledge, and consistent follow-up.
+ Act as a brand ambassador, passionately representing the values and scientific credibility of L'Oreal Dermatological Beauty.
+ Promote new product launches, promotions, and special events.

Merchandising & Store Operations:

+ Maintain an immaculate and inviting retail environment, ensuring product displays are well-stocked, clean, and visually appealing according to L'Oreal guidelines.
+ Assist with stock checks, and report any discrepancies.
+ Ensure compliance with all health, safety, and company policies.

Continuous Learning & Development:

+ Actively participate in all training programs provided by L'Oreal Dermatological Beauty to stay up-to-date on product knowledge, dermatological science, and sales techniques.
+ Stay informed about industry trends, competitor activities, and new developments in skincare.
+ Seek opportunities for self-development and growth within the L'Oreal organization.

Qualifications:

Experience:

+ Minimum of 1-2 years of experience in a retail sales environment, preferably within beauty, skincare, or pharmacy settings.
+ Previous experience as a beauty advisor, skincare consultant, or aesthetician is highly desirable.

Knowledge:

+ Strong understanding of dermatological skincare principles, ingredients (e.g., hyaluronic acid, retinol, ceramides, niacinamide), and common skin concerns.
+ Familiarity with L'Oreal Dermatological Beauty brands (La Roche-Posay, Vichy, CeraVe) is a significant advantage.

Skills:

+ Exceptional communication, interpersonal, and active listening skills.
+ Proven ability to build rapport and establish trust with customers.
+ Strong sales acumen with a track record of achieving targets.
+ Excellent organizational skills and attention to detail.
+ Ability to work independently and as part of a team in a fast-paced retail environment.
+ Proficiency in using POS systems and basic computer applications.

Attributes:

+ Passionate about skincare and committed to helping others achieve healthy skin.
+ Proactive, results-oriented, and customer-focused.
+ Professional demeanor and appearance.
+ Ability to work flexible hours, including evenings, weekends, and holidays, as required by retail schedules.

What We Offer:

Competitive salary and commission structure. Comprehensive training and continuous learning opportunities with L'Oreal experts. Generous product allowance. Opportunities for career growth and advancement within the L'Oreal Group. A dynamic and supportive work environment where your passion for beauty and science can thrive.

Join L'Oreal Dermatological Beauty and become an essential part of our mission to deliver life-changing skincare solutions!