Job Description

Self-employed

Shift and schedule 8-10 hour shift

Location Cambridge

About The Role

We are looking for a

Self-Employed Drivers or Mates or a team

to deliver large items.

Work Schedule:

Minimum 5 days a week across a 7-day schedule. You must provide and work alongside a Drivers Mate of your choice.

Pay:

Weekly payments. The rate is based on an average route, equivalent to an average shift length of 8-10 hours per day (though this may vary).

Starting pay is 13.25 per hour.

Support:

We provide the van, fuel, insurance, and round-the-clock support.

Requirements

We are looking for candidates who are passionate about customer service.

Must be over 21 (for insurance purposes). Must hold a full UK driving licence for at least 2 years, with a maximum of 6 points. Must be able to provide and work with a Drivers Mate of your choice. May be required to undertake a DBS Check. Must be able to speak and write in English to enable us to deliver exceptional customer service.

Essential Qualities and Skills:

Physically fit and able to lift furniture. Honest and responsible attitude towards customers' property. Friendly manner and excellent communication skills. Reliable and committed to making all scheduled shifts. Ability to work effectively within a small team. Strong organisational skills for loading items (like Tetris!). Excellent driving skills. Basic DIY skills.

Key Responsibilities

Collections:

Complete collections from customers' properties. Ensure high-standard quality control, checking items for damage and verifying fire labels on furnished items. Adhere to health and safety/manual handling guidelines when removing items. Maintain a high level of customer service, handling queries with sensitivity and understanding.

Deliveries:

Successfully complete deliveries, ensuring job numbers are correct. Adhere to health and safety/manual handling guidelines when delivering items. Be considerate of customers' properties and surroundings to prevent damage to deliveries or property.

Van Management:

Drive safely, adhering to all road laws and regulations. Keep the van clean, presentable, and well-maintained. Conduct daily van checks and weekly inspections, reporting any damage or faults immediately.

Customer Service & Communication:

Be well-presented and wear a uniform at all times. Maintain a good rapport and communication with the Charities you service. Keep customers updated if collection or delivery times fall outside of expected slots. Report any operational issues to the office immediately. Communicate any issues to customers in a polite and friendly manner.
Job Types: Full-time, Permanent

Job Type: Full-time

Pay: 12.21-13.25 per hour

Expected hours: 40 - 50 per week

Benefits:

Company events On-site parking
Ability to commute/relocate:

Coventry CV7: reliably commute or plan to relocate before starting work (preferred)
Education:

GCSE or equivalent (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person