Job Description

We're looking for a strategic, results-driven leader to take the helm of our Machinery Division's commercial and operational performance. This is a unique opportunity to shape processes, drive growth, and deliver excellence across a dynamic, fast-paced environment.
As the Machinery Commercial Manager, you'll play a pivotal role in aligning systems, financial controls, and team performance with our ambitious goals--while ensuring every customer experience exceeds expectations. Based in the heart of our Company at our Rosehill Head Office in Carlisle, if you thrive on challenge, innovation, and collaboration, this role offers the chance to influence the future of our division and make a real difference.
ABOUT US
Every day we provide rural and agricultural communities with the support they need to succeed. Whether they are after a healthier herd or flock, increased yields, faster growth rates, a decent return on their land or even just a helping hand. We have the people, products, and services to help our customers get from where they are now to where they want to be. This is why every role at Carr's Billington is hugely important to our shared success and why we welcome talent from across all different backgrounds to work across our retail, feed, machinery, fuel and central support divisions.
Carr's Billington Agriculture is a subsidiary company of The Billington Group, who are also the proud owner of Criddle & Co., English Provender Company and Billington Foods.
THE JOB
In this pivotal role as you'll be at the heart of driving performance and operational excellence - overseeing budgets, system management, reporting, training coordination, brand support, and administrative processes. As a key member of the central management team, you'll work collaboratively across departments to ensure alignment with dealer standards, financial controls, and strategic objectives, while managing and developing systems, processes, and financial arrangements that underpin the division's success - all while keeping customer satisfaction at the forefront.
Your key responsibilities will be to:

• Drive operational excellence and continuous improvement by developing systems and processes to meet changing business needs.
• Lead and support the Machinery team to achieve sales growth and high performance, including direct support for Regional Sales Managers.
• Oversee budgets, pricing, commission control, and bonus management to ensure commercial viability.
• Champion CRM and electronic sales processes, ensuring compliance and streamlined workflows.
• Manage reporting and analytics, delivering clear, timely insights to key stakeholders.
• Oversee stock optimisation, e-commerce activity, and integration of new depot sales operations.
• Act as the central link between Head Office functions (Finance, IT, Marketing) and the Machinery Division.
• Lead, coach, and develop the Machinery Admin Team, fostering a cohesive and high-performing support function.
• Identify and address training needs across the division to maintain dealer standards and compliance.
• Ensure adherence to company policies, health and safety standards, and relevant industry legislation.

SKILLS, EXPERIENCE AND QUALITIES REQUIRED
Essential Skills

• Experience of building relationships with, and supporting sales teams
• Proven, demonstrable experience of identifying and implementing process
• efficiencies across departments.
• A 'people-person' who can communicate in a positive and constructive manner,
• with all internal and external stakeholders.
• Enthusiastic, self-motivated, organised, inspiring person who can lead and
• develop a strong, cohesive team
• Understanding of stock optimisation, write-downs, and budget monitoring.
• Proven ability to lead admin teams and manage pooled capacity.
• Strong cross-functional collaboration skills.
• Excellent communication skills across all levels of the business.
• Strong organisational and project management abilities.

Desirable Skills

• Familiarity with AGCO, Yamaha, and other manufacturer dealer standards.
• Experience managing dealer portals and compliance feedback.
• Experience developing or supporting online sales channels
• Proven experience managing CRM / IBCOS and/or D365 platforms and
• integrations.

BENEFITS
As part of The Billington Group we offer a wide range of employee benefits including:
An attractive salary package.
Annual salary reviews in September each year.
A minimum of 25 days annual leave.
Opportunity to work for a well-established family-owned business with ambitions for growth and innovation.
Your Health
Health Assured: Access to an Employee Assistance Programme which offers counselling and health and wellbeing advice.
Sick pay: Generous company sick pay entitlement.
Health Cash Plan: A health cash plan allowing colleagues to claim back money spent on everyday health care such as optical, dental, physiotherapy and much more.
Your Lifestyle
Staff Discount: Colleagues are eligible for a generous staff discount on selected products at our Country Stores.
Cycle to work scheme: A salary sacrifice scheme saving you tax on the purchase of a new bicycle and associated equipment.
Flexible life assurance and critical illness cover: Choose to increase the level of life assurance cover already provided to you by the company or add critical illness cover, all at preferential rates.
My Savings Hub: Access to an exclusive member's discount website with over 3,500 brands where you can save money and earn cashback on spends from grocery shopping to holidays.
Salary finance benefits: Savings schemes, preferential rate loans and wage advances all through payroll as well as tools for financial education.
Your Future
Pension: Enrolment into the Company pension scheme after 3 months of employment.
Training & Development: Role specific training and ongoing training and development opportunities identified through our annual ap

Skills Required