Job Description

Job Purpose:

The Mail Operative/Driver will provide a driving service on designated routes between SPS and its client sites. The post holder will also perform a variety of mailroom-based tasks and will flexibly and proactively respond to any client requirements as and when necessary. The shift pattern for this role is Monday - Friday, 10am - 2:30pm.

Duties and Responsibilities:

The post holder will be professional at all times when dealing with clients and proactively represent SPS promoting excellent customer service. Receiving, sorting and distributing incoming and outgoing mail. Use of franking machines. Assisting with setting up of meeting rooms. Dealing with enquiries from the client, both face to face and on the telephone. Filing and retrieving documents, within an established filing system. Booking and receipt of courier items. Processing of archive files and tracking signature movements using the on-site computer systems. Driving a mail delivery van between sites. Any other duties as required by the line manager.

Person specification:

Experience in Mailroom operations and knowledge of UK & International mailing arrangements. Full clean UK driving License. Knowledge of local transport routes and restrictions. Strong written and verbal communication, the ability to interact with a diverse range of people Problem solving skills and strong organisation skills. Good level of customer service and complaint handling.

N.B.

Some roles within SPS may involve manual handling tasks. While not all positions require this, where such duties are necessary, they will be undertaken in line with an individual's physical capabilities. If you have a disability or health condition that may affect your ability to perform manual handling tasks, we encourage you to let us know at the interview stage. This will enable us to explore and, where appropriate, implement reasonable adjustments to support you in the role. SPS is committed to providing equal opportunities in all aspects of employment. We welcome applications from individuals regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation in line with the Equality Act 2010. Our commitment to inclusion applies throughout the employment journey, including recruitment, selection, training, progression and pay.

Job Types: Part-time, Permanent

Pay: 15,736.50 per hour

Expected hours: 22.5 per week

Benefits:

Company pension Employee mentoring programme Health & wellbeing programme Life insurance Referral programme Sick pay
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 08/12/2025
Reference ID: SPS3620