Job Description

Challenger Motor Freight Inc. is an equal opportunity employer. We welcome diversity in the workplace and encourage applications from all qualified candidates including women, members of visible minorities, persons with disabilities, and aboriginal peoples. By submitting your resume, you consent Challenger Motor Freight Inc. to share this information within its divisions in order to identify other employment opportunities that you may be suitable for.
Envision:
Working for a company dedicated to personal career growth and opportunity in moving the organization forward. Challenger Motor Freight Inc. is a Platinum Club Member in Canadas 50 Best Managed Companies. Our success is directly attributed to our dedicated and talented team of professionals who work hard together with a common purpose to keep us on the leading edge in safety, technology, and analysis.
Its not by chance that Challenger is a leading North American freight transportation company. In 40 years, Challenger has grown from one person with a vision and a truck to an international transportation and supply chain management company.
We win as a team when we work as a team, and succeed when our employees succeed. We want people who are resilient, team-oriented, and driven because we are laser focused on meeting commitments to our People, Customer, and Profit. If youre looking to work for a dynamic, fast-paced, progressive organization then apply with us.
We offer the following in our search for engaged employees looking to become part of a successful team:

• A continuous learning environment that develops your individual career goals
• A continuous improvement environment where all ideas are explored
• Engaged coaches and mentors who will provide guidance but also allow autonomy
• Team atmosphere
• Competitive and comprehensive total rewards package including company paid group benefits and company sponsored retirement savings plan
• Support of professional memberships and certifications
• Standard office hours; Monday to Friday from approximately 8:00am to 4:30pm

The Opportunity:
The Maintenance Manager is responsible for managing the day-to-day activities of the London Maintenance facility to ensure safe, efficient and productive daily operation. This role will also focus on providing appropriate cost reduction solutions, involved in employee engagement as well as recruitment and retention.
Key Accountabilities:
Leadership & Communication

• Oversee the daily operations of one of the Challenger maintenance facilities
• Lead an environment where all team members strive for best-in-class customer service with a solution-driven resolution with internal and external customers
• Effectively and regularly communicate with all Maintenance employees, drivers and owner operators to build positive relationships and ensure any inquiries are handled promptly and courteously
• Collaborate with other Maintenance Managers to develop best practice solutions, research to resolve issues, review and update processes on a regular basis
• Promote and lead a health and safety culture to the maintenance team to ensure all safety policies and procedures are followed
• Promote and lead a continuous improvement culture with department organization and cleanliness

Coaching & Mentoring

• Mentor, coach and train Shop Team Leaders and employees with trade and leadership knowledge to develop their skills and competencies to ensure the team follows proper processes and procedures
• Lead team and individual meetings, promote a training culture through apprentice mentorship, innovative technology and online learning
• Provide input and be a key player in maintenance and driver retention initiatives

Staffing & Networking

• Actively involved in HR initiatives, performance reviews, recruiting and retention to ensure the needs of the maintenance department is met
• Actively involved in local high schools and post-secondary intuitions to promote careers in the transportation industry and build partnerships with educators and students in the trades of Truck and Coach Technician (310T) and Truck Trailer Service Technician (310J)
• Attend industry meetings and associations, promote Challenger as a premier transportation provider

Quality & Cost Control

• Complete audits on work orders and repairs to ensure accuracy and quality control; communicate any discrepancies to the appropriate Shop Team Leaders and employees
• Review invoices periodically for accuracy and prior authorization to ensure customers are billed correctly
• Maintain vendor relationships with asset purchase, disposal, used equipment sales and lease returns
• Ability to make critical decisions regarding high cost repairs, equipment lifecycle and warranty exceptions

Analysis & Metrics

• Utilize existing metrics and establish new metrics and goals for technician productivity to evaluate performance
• Analyze monthly profit and loss statements, build corrective actions based on results while adhering to budgetary constraints
• Assist with annual forecasting for the maintenance department, and other projects as assigned from time to time by the Director of Maintenance

What You Need To Be Successful In This Role:

• Minimum 3-5 years experience as a Facility/Maintenance Manager in the transportation industry is required
• Licensed Mechanic with 310T or 310J Red Seal Certification an asset, but not required
• Member of the Ontario College of Trades (OCOT) is preferred
• AZ license and heavy equipment operator is an asset
• Training and certifications in Clean Air, Six Sigma and Lean Management is preferred
• Business knowledge of North American transportation and fleet maintenance
• Excellent verbal and written communication skills, relationship building and interpersonal skills with the ability to communicate with all levels of staff
• Ability to lead and coach employees to utilize their strengths and further develop themselves personally and professionally
• Strong attention to detail with a mechanical aptitude
• Microsoft Office, computer and telephone skills
• Creative and effective problem solving ability
• Strong financial and business acumen
• Ability to work independently and also in a team environment
• Strong customer focus
• Detail oriented with the ability to effectively prioritize and multi-task in a busy environment
• Strong analytical and decision-making skills
• Proactive attitude and takes initiative to prevent issues
• Well-organized, enthusiastic, professional and a positive team member
• Reliable, dependable with an entrepreneurial spirit

How To Apply:
If you are looking to join a premier transportation company, and become an integral part of results oriented team who constantly challenge themselves to Go The Distance for our customers and for each other, the role of Maintenance Manager may be right for you.
No phone calls, please. We thank all applicants; however, only those selected for an interview will be contacted.
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