Job Description

Job Ref:

DOM1346

Branch:

The Dixon, Tower Bridge - Autograph Collection by Marriott

Location:

The Dixon, London (South East)

Salary/Benefits:

Competitive Salary + Company Benefits

Contract type:

Permanent

Hours:

Full Time

Posted date:

24/07/2025

Closing date:

06/09/2025

The hotel

The Dixon, Tower Bridge, a boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighborhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital's centre of artistic activity. It is an award winning property, selected as

Luxury Hotel of the Year 2024

by Travel Hospitality Awards.


Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area's vibrant cultural heritage, while also capturing its new wave of creative cool.
+ The 193 rooms will redefine the traditional boutique hotel by seamlessly incorporating the local neighborhood's culture through an artful mix of heritage design. Think simple brickwork, tall windows and modern furniture from British designers that will sit alongside more classic pieces, whilst curated artworks from local artists will hang on the walls.
+ Cleverly reflecting the buildings purpose as a courtroom, the restaurant will serve as a neighborhood oasis that will welcome not only hotel guests but also the local trade.

What we offer

Friendly, people focused team Bonus scheme Excellent Company benefits including Your Inspirational Stay, when you can spend a night in the hotel and enjoy dinner, bed and breakfast with a plus one (TC's apply), Impact Day (paid day to support your chairty of choice), etc Development opportunity across the Dominus hotels portfolio, including several Marriott and Hilton brands Staff rate across all Marriott brands and across the Dominus hotel portfolio Staff events and recognition schemes

Key responsibilities

You'll ensure all aspects of hotel maintenance and property are kept to the very best standards and in line with all relevant health and safety legislature and procedures. You'll also keep an organised and secure maintenance office, be responsible for the efficient operation of the hotel property and all its equipment, and create and maintain the preventative maintenance plan.



You'll play a key part in organising and managing service contracts, receiving quotes for ad-hoc requirements, and be the main contact for all contractors.



You'll keep up to date with the maintenance log to ensure jobs are completed efficiently so that guest satisfactions are met during their stay.


People


Manage recruitment and retention of the team to ensure quality team members are recruited and retained. Overlook the team and their development plans. To seek ways to maintain, improve and effectively work with the Front of House and Housekeeping departments. Supervise, motivate, and drive the team in the performance of their duties, with special focus on Marriott Brand Standards. Attend to any guest comments brought to our attention and deal with these efficiently and courteously. Readily available to attend any quest questions and enquires providing adequate response to them.

Quality


Ensures that data accuracy standards are followed. Understands and is conversant with the Computer Systems in place, Marriott Global Source, Guest Voice and any other relevant systems. To attend monthly and weekly regular departmental meetings ensuring objectives are reviewed and results monitored, and minutes recorded as required and shared with team e.g.: Health Safety meeting, PL meeting. To be aware and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace. Maintain all crucial records like COSSH, carpet cleaning and other relevant trainings. To be fully conversant with the Hotel Emergency and Evacuation procedures and ensure departmental Risk Assessments are all complied, and the team trained. Ensuring compliance, prevention and optimum efficiency for Health Safety, Fire Safety, Water health safety, security, asset protection, etc.

Profit


Work closely with suppliers to ensure quality delivery of service and contract compliance. Keep payroll margin in line with the departmental budget. Ensure tender process is followed for selecting suppliers and that the optimum supplier is selected in line with the Company's tender process.

About you

Previous experience in a fast paced upmarket hotel environment in a similar role for two years is essential. Preferably has electrical NVQ or equivalent external engineering qualification and is familiar with Opera, advanced user of Microsoft Office, MaintainX, etc Excellent knowledge of Health Safety, Fire Safety, building codes, laws and regulations and all role related statutory requirements, promoting a safety conscious working environment at all times. Approachable, professional with excellent leadership skills. Strong communication skills through a variety of means. Driven, passionate and willing to grow his / her career within the industry. Meticulous eye for detail along with ability to work under pressure.

If you would like to join a people focused team in a unique hotel, please do get in touch! We look forward to hearing from you.


Located in the "World's most cultural postcode" the Dixon, Tower Bridge, a new boutique style hotel part of Autograph Collection Hotels opened its doors in late 2018. Taking centre stage in the Tower Bridge neighbourhood on Tooley Street, The Dixon, Tower Bridge, Autograph Collection is the new cultural hub for the capital's centre of artistic activity.



Named after John Dixon Butler, the architect who originally constructed the building in 1905 as a Magistrates Court and police station, the hotel takes inspiration from the area's vibrant cultural heritage, while also capturing its new wave of creative cool.



Cleverly reflecting the buildings purpose as a courtroom, the Bar and the Restaurant serves as a neighbourhood oasis that welcomes not only hotel guests but also the local trade.



The Dixon as they say is "Exactly like nothing else".