Job Description

Property Maintenance Officer (Permanent)

Grade 7, 0,649 - 44,626

35 hour per week with agile working, but mainly 9:00 - 5:00pm Monday to Friday

Job Purpose:

Do you have a qualified technical background that can be applied to managing a first class repairs service in our housing stock? Do you have a background of managing contractors? Can you drive performance and manage budgets? Do you have good organisational and IT skills? Do you ensure our customer is always

As the Maintenance Officer for Queens Cross Housing Association, you'll play a pivotal role in ensuring that we provide a high quality repairs service in our 4,400 properties. Social housing experience would be an advantage but it is not essential - we are looking for candidates that understand the importance of good customer service, contract management and providing the best service possible whilst ensuring value for money.

You will

Assist in the organisation and management of reactive repairs service Work closely with our contractor and customers to ensure excellent services Build relationships and influence decision-making to enhance service delivery. Be comfortable implementing digital solutions and using software systems Have excellent communication skills to engage with customers, colleagues, and stakeholders
Essential criteria:

Minimum of 3 years experience delivering a repairs and maintenance function in a customer service focussed environment. Have experience in carrying out internal/external property inspections and assessing repair work required.
Please find the full job description / person specification on our website for further details.

We will provide:

40 days leave per year (plus carer leave, emergency leave, etc) 7.7% or 4% employer pension contribution life assurance (x1 yearly salary) employer paid qualifications, training and professional memberships generous family friendly benefits and leave (matching shared parental pay to enhanced maternity pay) enhanced sick pay benefit (up to 6 months full pay) agile working options reward and recognition incentives 24/7 employee support (plus Health and Wellbeing initiatives) green initiatives (cycle to work, season ticket loans, pool cars)

To apply for this post, visit our website to complete our online application form by 13 July 2025 (CVs are not accepted).

Interview are expected to take place on 23 July 2025.

Job Types: Full-time, Permanent

Pay: 40,649.00-44,626.00 per year

Benefits:

Company pension Cycle to work scheme Sick pay
Schedule:

Monday to Friday
Work Location: Hybrid remote in Glasgow

Reference ID: QCH594