Job Description

What we do matters


We're a team that delivers


The role


Person specification


Working pattern and hours


Contract type


Expected start date


Benefits


Things to know


How to apply


Civil Service Commission Recruitment Principles

What we do matters

At Wilton Park, we bring people together from around the world to help them solve some of the most complex global challenges. A home of strategic thought, respectful dialogue, and discreet diplomacy, it is the place people go when they need answers to difficult questions. It is where people turn when they need a space to resolve differences.


We deliver excellence in all that we do. Were passionate, dedicated and take pride in our work. We deal with the world as it is, embracing change and navigating complexity. Working at Wilton Park is challenging but rewarding. We welcome thousands of guests through our doors each year and run over 60 events annually. Were resilient and were determined, because what we do, matters. Were proud of the impact that we have and the legacy that we leave.

Were a team that delivers

As an organisation that works to support UK foreign and development policy, we want to reflect the world that we work in. Rooted in our local community and connected to the world, we value diversity and difference. We know that everyone has something to offer and the potential to grow. We need people from all sorts of backgrounds and with all kinds of skills to help us build a team that delivers.

The role

The Maintenance Officer will work within the Facilities team, ensuring the successful operational delivery of Wilton Park. The Maintenance Officer role will be to provide a range of customer orientated, building related support, including reactive and preventative maintenance.

Key responsibilities

Carry out planned preventative and reactive maintenance, facilities related housekeeping, waste management and recycling services, as appropriate Monitor the building and surrounding outside areas daily Assist with facilities related deliveries and supplies and that storage areas are clean, tidy and free from obstruction. This will require the use of company vehicles. Ensure safe and appropriate recycling of all waste materials segregating them into correct areas Proactively undertake and maintain appropriate records of scheduled maintenance tasks ensuring completion of all tasks on the maintenance check list (daily, weekly, monthly etc) Work with external contractors, as directed, supporting them regarding access to areas on site, and having knowledge of the buildings, site and our building services Support colleagues as required with the setup and breakdown of public rooms and offices, including delivery of materials to and from designated storage areas using appropriate transport Always work in a safe and healthy manner, complying with health and safety requirements and standard operating procedures Assist in keeping roads, entrances and exits clear of snow and ice as required

Please refer to the

Maintenance Officer job profile

for full details.

Person specification

Essential skills

Basic building repairs and maintenance Full driving licence Ability to be flexible, work at pace and effectively time-manage, whilst maintaining accuracy, paying attention to detail whilst using initiative as appropriate Ability to work with colleagues in all departments in a supportive and customer focused way with a positive can-do approach towards your role A level of fitness sufficient to perform all the tasks required in the role Basic computer skills

Desirable skills

Experience of facilities maintenance Understanding of Health and Safety at Work Facilities related qualifications and experience

Behaviours

This vacancy is using Success Profiles, and will assess your Behaviours. We'll assess you against these behaviours during the selection process:


Seeing the Big Picture Developing Self and Others Making Effective Decisions

Working pattern and hours

The vacancy is full time working for 37 hours (net) per week Monday-Friday between the hours of 0800-1630 including an unpaid lunch break of one hour. This may include occasional weekends and bank holidays.

Contract type

Permanent

Expected start date

July 2025 subject to security clearance.

Benefits

Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity A Civil Service pension Company social events Free car parking at Wiston House, the home of Wilton Park 25 days annual leave rising to a maximum of 30 days leave after 5 years of service. You will also receive public and privilege holidays per year EV charging points at Wiston House A range of benefits for financial support, discounts and rewards and employee assistance programme

Things to know

Location

Wiston House, the home of Wilton Park, is in Steyning, West Sussex. Wiston House is not easily accessible via public transport, so please take this into consideration when applying for this role as you will be expected to attend the workplace in person.

Selection process details

A panel will conduct an anonymous initial sift of applications and will score applications on the behaviours listed above and the first three essential skills listed on the job description. Interviews and additional assessment activities will be assessed against the criteria outlined in the Job Profile. Applications must be factually accurate and should be your own work. If there is any evidence of plagiarism, including presenting the ideas and experience of others, or generated by artificial intelligence, as your own, your application will be withdrawn.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (SC). See our vetting charter.


In addition to nationality requirements outlined below, to pass security clearance you are required to have a UK footprint of 2 in the last 5 years (including as a Crown Servant overseas). This is a mandatory requirement of National Security Vetting (NSV).

Eligibility

You will be eligible for appointment only if:

You are a British citizen or hold settled status in the UK You have been resident in the UK for at least two of the previous ten years, at least one year of which must have been a consecutive twelve-month period, unless you have served overseas with HM Forces or in some other official capacity as a representative of Her Majestys Government, or have lived overseas as a result of your parents or partners Government employment. Also, to enable the appropriate security checks to be carried out, you must have lived for at least three consecutive years in one country.

You should be aware that a lack of sufficient background information may prevent you from being granted security clearance.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

How to apply

Please complete the online application process using the Apply for this job link at the top of the page. As part of this process, you will be asked for:


An anonymised CV setting out your career history, with key responsibilities and achievements A Personal Statement of

1250 words

explaining your suitability for the role and how you meet each of the criteria listed under the Essential skills section of the Person specification A

250 word

statement for each Behaviour (as listed under the Person specification above), explaining how you meet the required criteria as outlined in the Success Profiles framework
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Email: recruitment@wiltonpark.org.uk

Civil Service Commission Recruitment Principles

Wilton Parks recruitment processes are underpinned by the principle of selection for appointment on merit, on the basis of fair and open competition, as outlined in the Civil Service Commission Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should, in the first instance, contact csc.recruitment@fcdo.gov.uk. If you are not satisfied with the response you receive from Wilton Park, you can contact the Office of the Civil Service Commissioners at info@csc.gov.uk

Maintenance Officer job description