Job Description

If you have excellent organisational skills and enjoy working in a fast-paced environment, this may be the ideal role for you.
Due to a promotion within the organisation, we are seeking a proactive and adaptable Management Support Administrator to provide high-quality administrative and customer service support to our management team. This busy and challenging position offers plenty of variety and the chance to develop within a supportive team environment.
The successful candidate will have strong communication skills, the ability to work under pressure, and be confident using Microsoft Office applications, including Word, Excel and Outlook. If you have the skills and enthusiasm to thrive in this role, this is a fantastic opportunity to make a real impact.
Main duties of the job
The Management Support Administrator is to support the Management Team in all aspects of administration. The role of the Management Support Administrator will require the use of various systems for recording, reminding and ensuring that all activities are instigated, monitored, reviewed and completed. Excellent IT skills and high level customer service skills are therefore essential.
About us
Tyntesfield Medical Group in North Somerset is a 13 Partner General Practice with a patient list size currently of around 35,000 split across four sites: Tower House Medical Centre, Brockway Medical Centre, Backwell Medical Centre and Long Ashton Surgery.
We are a friendly and accessible team providing excellent healthcare in our community. We provide a professional, safe, supportive, and efficient working environment for everyone in the practice. We are a forward-thinking organisation with a strong emphasis on teamwork and patient-centred care.
Details
Date posted
21 November 2025
Pay scheme
Other
Salary
14 an hour
Contract
Permanent
Working pattern
Full-time, Job share
Reference number
A0519-25-0019
Job locations
Tower House Medical Centre
Stock Way South
Nailsea
Bristol
BS48 2XX
Backwell Medical Centre
15 West Town Road
Backwell
Bristol
BS48 3HA
Tyntesfield Medical Group
55 Rayens Cross Road
Long Ashton
Bristol
BS41 9DY
Brockway Medical Centre
8 Brockway
Nailsea
Bristol
BS48 1BZ
Job description
Job responsibilities
Supporting the Operations Managers with any administrative tasks
Assist in updating Friends and Family responses and distribute to management team
Assist with the Operation Manager (Focus) with supporting the wider reception team
Assist with room bookings for users, including ensuring that required facilities are available and update the practice intranet
Assist with the asset register
Assist with the calibration of equipment
Support the work experience visitors
Support the IT Partner with project work
Monitor Practice email accounts, e.g. NHS.net and deal with relevant incoming communications
Assist in matching the unmatched Path results
Assist with PCSE / patient queries
Assist in the housekeeping of the practice intranet
Assist in producing and sending out weekly staff bulletin
Assist in updating the Practice Leaflets and distributing
Assist in TMG social media
Lead, manage, monitor and update TMGs website and Facebook
Lead, manage, monitor and update Tower House security items (keys and swipes)
Assist the Handyperson and liaise with the General Manager with any queries if the need arises
Supporting with Health and Safety policies updates and reviews
Working with the maintenance team to support the distribution of work and obtaining quotes when required Job description
Job responsibilities
Supporting the Operations Managers with any administrative tasks
Assist in updating Friends and Family responses and distribute to management team
Assist with the Operation Manager (Focus) with supporting the wider reception team
Assist with room bookings for users, including ensuring that required facilities are available and update the practice intranet
Assist with the asset register
Assist with the calibration of equipment
Support the work experience visitors
Support the IT Partner with project work
Monitor Practice email accounts, e.g. NHS.net and deal with relevant incoming communications
Assist in matching the unmatched Path results
Assist with PCSE / patient queries
Assist in the housekeeping of the practice intranet
Assist in producing and sending out weekly staff bulletin
Assist in updating the Practice Leaflets and distributing
Assist in TMG social media
Lead, manage, monitor and update TMGs website and Facebook
Lead, manage, monitor and update Tower House security items (keys and swipes)
Assist the Handyperson and liaise with the General Manager with any queries if the need arises
Supporting with Health and Safety policies updates and reviews
Working with the maintenance team to support the distribution of work and obtaining quotes when required
Person Specification
Qualifications
Essential

• Educated to GCSE level or equivalent and to include Maths and English

Desirable

• Additional qualifications in administration, business or management support

Personal Attributes
Essential

• Flexible and adaptable to changing workloads and priorities
• Proactive, reliable, and self-motivated
• Supportive and approachable
• Willingness to undertake training as required, including IT and Health & Safety
• Ability to travel between sites as required

Experience
Essential

• IT proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet/website management
• Coordinating and supporting teams
• Managing email accounts

Desirable

• Administration experience
• Supporting social media, website management, or internal communications
• Previous experience in a healthcare

Skills and Knowledge
Essential

• Organisation and time management skills with the ability to manage multiple tasks simultaneously
• Communication skills, both written and verbal, with the ability to liaise effectively with staff at all levels
• Work independently as well as part of a team
• Competent in using IT systems and intranet platforms
• Attention to detail with accuracy in documentation
• Ability to handle confidential information sensitively and professionally
• Problem-solving skills and the ability to anticipate management needs
• Be open to discretion, using initiative to seek advice where necessary
• Ability to work independently and as part of a team

Person Specification
Qualifications
Essential

• Educated to GCSE level or equivalent and to include Maths and English

Desirable

• Additional qualifications in administration, business or management support

Personal Attributes
Essential

• Flexible and adaptable to changing workloads and priorities
• Proactive, reliable, and self-motivated
• Supportive and approachable
• Willingness to undertake training as required, including IT and Health & Safety
• Ability to travel between sites as required

Experience
Essential

• IT proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and internet/website management
• Coordinating and supporting teams
• Managing email accounts

Desirable

• Administration experience
• Supporting social media, website management, or internal communications
• Previous experience in a healthcare

Skills and Knowledge
Essential

• Organisation and time management skills with the ability to manage multiple tasks simultaneously
• Communication skills, both written and verbal, with the ability to liaise effectively with staff at all levels
• Work independently as well as part of a team
• Competent in using IT systems and intranet platforms
• Attention to detail with accuracy in documentation
• Ability to handle confidential information sensitively and professionally
• Problem-solving skills and the ability to anticipate management needs
• Be open to discretion, using initiative to seek advice where necessary
• Ability to work independently and as part of a team

Skills Required