Job Description

Job Title: Management Surveyor - Broadgate
Department: Property Management
LOCATION: MARBLE ARCH, LONDON (Hybrid - 4 days in office)
REPORTING TO: SENIOR MANAGEMENT SURVEYOR
TYPE OF CONTRACT: PERMAENENT
PLACES, PEOPLE, PREFER
Our purpose is to create and manage outstanding places which deliver positive outcomes for all our stakeholders on a long term, sustainable basis.
We are a FTSE listed business with a strong balance sheet and 13bn of assets under management. But with just 600 employees you're given the ability to make a big impact and elevate your career quickly.
Our diverse, passionate team of experts works on some of the most ambitious, innovative and sustainable projects in the country - from our high-quality campuses across central London, to some of the top retail schemes in the UK - providing a rewarding career journey where you can shape how you grow.
We believe in shared success and enabling people to be themselves. If you want to feel listened to and understood in an environment where your opinions count and bright ideas are encouraged, you've come to the right place!
In our recent engagement survey 93% of our employees stated they were proud to work for British Land!
THE ROLE
To take responsibility for the delivery of the day to day lease management, L&T services, client service delivery and reporting requirements for a portfolio, to ensure that we are providing a superior level of service. Ensure compliance with the Management Agreements and KPIs both previously agreed and those moving forward.
WHAT YOU'LL DO

• Client Liaison - Attend the Management Meetings and provide the client with recommendations where necessary. Ensure the client is happy with the reporting and response time frames.
• Support delivery of the property management function and manage operational issues to ensure satisfactory resolution, working closely with tenants and onsite teams
• Process tenant wayleave and fitout applications and instruct solicitors as required.
• Review turnover rent clauses and assist the team administrator in the calculation of turnover rent.
• Ensure tenants have prepared EPC's and monitor expiries
• Monitor the existing procedures and amend/update as and when necessary.
• Ensure compliance with Broadgate Estates policies and best practices.
• Ensure all statutory compliance and requirements are met.
• Providing advice on project delivery as appropriate and provision of additional services as required.
• Coordinate, assist, prepare and review the Management Reports, Service Charge Reconciliation Packs and Service Charge Budget Packs.
• Assist in the preparation and review of the service charge budget to ensure competitively benchmarked against competitors.
• Support the finance team with regard to invoicing and credit control and including overview of Management Accounts, where appropriate.
• Ensure lease events are diarised and reported to clients and their instructions acted upon.
• Oversee service charge and insurance renewals - including client liaison and presentation.
• Provide any support necessary to the Management team and where required participate in due diligence reporting.

ABOUT YOU

• Proven track record in commercial property management

• Lease management

• Tenant Applications

• Service Charge management

• Health & Safety awareness

• Leadership & motivational skills

• IT Skills - Property Management Database management

• Structured client reporting

OUR SHARED VALUES
Our values are what we stand for at British Land, they're not just a label on the door; they connect us every day to our vision, purpose, and strategy. They help us to promote an inclusive, positive, and collaborative culture. You can read more on our
Bring your whole self
Listen & Understand
Smarter together
Build for the future
Deliver at pace
A REWARDING PLACE TO BE
Our People - Just ask anyone why they love working here and they will tell you it's the people. They're highly talented, passionate, and collaborative! We thank our people with rewards that feel rewarding; you can review our market leading benefits .
OUR RECRUITMENT PROCESS
If you enjoy bringing your whole self to work, share our values and are excited about our purpose we'd love to hear from you! We are committed to providing an accessible and inclusive process learn more about our selection process
#LI-Hybrid
Please note that we endeavour to get back to all applicants within 28 days. If you haven't heard from us within this period, please assume that you have been unsuccessful on this occasion.

Skills Required