Shop Manager is to maintain high shop standards by working with team and ensuring our customers have the best experience. Works closely with Shop owner, a summary of roles and responsibilities is as following.
Responsible for daily operation
managing staff team
Sets daily tasks for staff
Understands fast food business
Work with Chefs and management to create various menu deals
Collect customer feedback
Ensures staff remain productive
Maintain day to day operating
Deals with any employee relations issues as they arise
Orders supplies
Keep records for accounts
Checks food quality
Responsible to maintain cleanliness and hygiene standards
Organises staff rota and working shifts, arranges staff to cover any sickness or staff absence
Controls use of supplies to prevent wastage
Processing payments /orders and Packing
Processing any refund and dealing with any complaints
Job Type: Full-time
Pay: 39,000.00 per year
Experience:
Bar management: 1 year (preferred)
Hospitality: 1 year (preferred)
Customer service: 1 year (preferred)
Management: 1 year (preferred)
Supervising: 1 year (required)
Takeaway management: 1 year (required)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
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