Job Description

Facilities Manager - ESS (Defence & Government Services)

Location: HMS Sultan

Salary:

33,300 per annum

Hours:

40 hours per week, Monday to Friday (8:00 - 16:30)

Contract Type:

Full Time, Permanent

Overall Purpose of the Role

We're looking for an experienced and motivated

Facilities Manager

to join our ESS team!


In this exciting role, you'll enhance the customer experience and uphold the reputation of ESS by leading a team of

30 dedicated colleagues

, managing facilities operations, and ensuring exceptional service delivery. You'll take charge of cleaning and accommodation services, manage budgets and resources efficiently, and champion safety, quality, and compliance across your site.

Key Accountabilities

? Promote a positive

Health & Safety

culture, ensuring all team members follow company and client procedures.

? Take ownership of

FM service delivery

across all assigned areas, including remote sites.

? Manage

cleaning labour, equipment, and resource budgets

effectively.

? Use

data and insight

to forecast labour needs and drive profitability.

? Ensure

Compass Service Framework

policies and procedures are current and implemented correctly.

? Build and maintain strong

client relationships

through effective communication.

?

Recruit, train, and develop

your team with a focus on growth and succession.

? Lead and motivate your

team of 30

, ensuring high standards and engagement.

? Conduct

customer journeys, audits, and quality checks

to maintain service excellence.

? Oversee

onsite accommodation services

in line with service level agreements.

? Manage

third-party suppliers and contractors

to ensure agreed service levels are met.

? Attend off-site meetings, training sessions, and work flexibly when needed.

?

Role model the ESS Way

behaviours at all times.

? Ensure all

company, client, and legal requirements

are implemented effectively.

? Undertake any reasonable duties requested by your Line Manager.

Person Specification

Essential:

Enthusiastic and passionate about delivering excellence in hospitality or facilities management.

? Excellent communicator with strong leadership and people management skills.

Minimum 12 months' experience managing a

cleaning or FM operation

.

Proven experience managing a

large team (20+ employees)

.

Previous experience in

Hotel, Hospitality, or similar service-led environment

.

IT literate with good numeracy and analytical skills.

? Able to meet time-sensitive deadlines and work flexibly as needed.

Full UK manual driving licence.

Desirable:

NVQ Level 3 qualification (or equivalent).

? Knowledge of

Health & Safety legislation

and compliance requirements.

What We Offer

33,300 per annum

40 hours per week (Monday-Friday, 8:00-16:30)

?

Free on-site parking

?

Free meal during your shift

Reduced gym membership rate

Career progression

through our

Compass Careers Pathway

Join a

global organisation

that values its people and invests in your growth.

About ESS

At

ESS

, part of

Compass Group UK & Ireland

, we deliver outstanding support services to the Defence, Government, and Offshore sectors. Our people are at the heart of what we do -- creating safe, welcoming environments where communities and teams thrive.


We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families

About Us


Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.


Job Reference: com/2310/95796001/51914548/SU #Defence


Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!