Recruitment Partner: Matt Haywood - matt.haywood@boots.co.uk
About the role
Are you a passionate and experienced pharmacist ready to step into a leadership role? Join our Central Pharmacy Services team at Boots Head Office in Nottingham as a Support Manager for Remote Services, and help shape the future of pharmacy care on a national scale.
In this role, you'll lead an on-site team that supports the delivery of remote pharmacy services across the UK. You'll combine your clinical expertise with strong operational leadership to drive performance, coach and develop your team, and deliver a seamless, high-quality service for both patients and colleagues.
Key responsibilities
Leading, coaching, and motivating an on-site team delivering remote pharmacy services
Driving performance through data insights, service metrics, and continuous improvement
Providing clinical support on the New Medicines Service (NMS) and resolving service-related queries
Ensuring operational efficiency, strong governance, and a world-class customer experience
Building collaborative relationships across Boots UK and key stakeholders
Empowering your team to deliver high standards and make confident, professional decisions
What you'll need to have
Registered pharmacist (GPhC/PSNI/PSI) with strong clinical credibility and a current CPD portfolio
Proven leadership experience with a track record of delivering results in a dynamic environment
Excellent communication, analytical, and problem-solving skills
Ability to manage and prioritise complex workloads while maintaining high-quality standards
Commercial awareness with a proactive mindset to improve services and drive efficiency
Commitment to professional development and alignment with our core values and leadership behaviours
Our benefits
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide
reasonable adjustments
to help you to be at your best.
This role requires the successful candidate to complete a
Pre-employment check
after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
#LI-Onsite
Business Area
Support Office
Function
Retail & Central Operations
Keywords
Pharm
Hours per week
40
Latitude,longitude 1
52.927182,-1.183948
Is this a Global Brands req?
No
Airport
No
Should this appear on the No7 Beauty Company website?
No
Company
Non Stores
Division
Non Stores
Should this vacancy be excluded from being posted onto the Boots.jobs career site?
No
Region
East Midlands
Area
East Midlands (non stores)
Store
Nottingham Support Office
Req Posted Date
13-Jun-2025
County
Nottinghamshire
Country
UK
Address 1
Recruitment Service Centre (D94)
Address 2
Thane Road
Address 3
Nottingham
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