Job Description

TJX Europe
At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you're working in our Distribution Centers, Corporate Offices, or Retail Stores--TK Maxx & Homesense, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team--a Fortune 100 company and the world's leading off-price retailer.

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Responsibilities:

Leads, manages, and directs complex projects using Lean Six Sigma (LSS) and other process improvement methodologies. Accountable for long term (12-18 months) planning for continuous improvement program for functional areas of responsibility (i.e., Logistics, Finance) Responsible for leading Global Program efforts across all TJX businesses (i.e. Damages Program, Supply Chain Initiatives) Collaborates with global partners to establish ways of working/ best practices and champion locally. Scopes and assists in project definition for LSS projects. Guides the project team through all phases of the DMAIC (Define-Measure-Analyze-Improve-Control) roadmap and provides recommendations on the use of Lean and DMAIC tools.
Leads Process Optimization workshops is knowledgeable in the Agile Scrum methodology, Jira and Product Manager/Owner/Developer roles. Supports the Intelligent Automation and Robotic Process Automation journey at TJX. Supports the creation of IA and RPA Value case documentation. Leads the project team in the generation and evaluation of solutions. Identifies and defines project metrics and is responsible for the delivery of measurable and validated results. Oversees the collection and analysis of data and identifies the "Voice of the Customer" through data collection, surveys, and interviews. Reviews statistical tests for accuracy. Performs measurement of systems and capability analyses to capture the "Voice of the Process". Develops pilot plans as needed. Develops control plans to ensure project gains are continuous and sustainable.

Program Support:

Supports the entire process improvement program currently in place at TJX. Assists management in the definition and maintenance of an effective and efficient process improvement program. Assists in the development and delivery of process improvement documentation and training. Participates in the development and maintenance of the Process Improvement standards and methods utilizing industry best practices. Provides leadership and guidance to less experienced Associates such as Green Belts. May participate on project teams outside of the functional area as a subject matter expert (SME). Cognizant of the evolving continuous improvement external and internal landscape and can enable new strategies for TJX including the Intelligent Automation program and deep analytics.*
Leads projects within a functional area that can deliver multimillion dollar savings or revenue enhancements on a continual basis. Responsible for assigned functional partnership. Leads and manages projects and process optimizations within all TJX functional areas including Logistics, Distribution Services, Store Ops, Merchandising, Planning, HR, Finance Mentor to certification TJX associate ( Green + Black Belts Lean Six Sigma )

Technical Skills & Leadership

Demonstrated proficiency of Lean and DMAIC tools, knowledge of Robotic Process Automation, Artificial Intelligence and other smart automation tools Excellent interpersonal skills with ability to influence business partners, to help prioritize activities and resources to meet the organization needs, build rapport and credibility to be a trusted advisor. Strong leadership skills with the ability to act as a collaborative partner with senior management and positively influence management and staff to act in the best interest of the Company. Strong planning, financial, organizational, contract negotiation skills and experience, project management, and leadership skills Strong business writing skills with ability to write clearly and concisely, ability to respond effectively to sensitive inquiries, ability to write standard operating procedures and other business documents.
Demonstrated management skills including organizational, interviewing, negotiating, listening, conflict management and information gathering skills. Strong problem-solving skills including analysis of information (i.e. requirements; description of problems.); provide solutions with cost implications to effectively resolve issues and execute strategic solutions. Solid project management skills including structured project methodology (i.e. determining needs, researching existing programs, etc.); preparing and maintaining detailed development plans for projects; determining project specifications; understanding and applying principles of project control to launch and manage new initiatives and innovations. People management skills including coaching, providing feedback to team members. Experience with data visualization software such as Microsoft Power BI and Tableau Ability to balance strategic and operational views. Demonstrated ability to deliver measurable results.

Nice to Have's

Bachelor's degree (in Operations Management, Quality Management, Industrial Engineering, Math, Statistics or another technical major preferred)


Black Belt certification preferred


Agile, Safe, PMP, PgMP or Prince2 certification an advantage


Extensive experience in Process Improvement, Quality and Operations


As proud as we are of our past success, it's our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.

Address:

73 Clarendon Road

Location:

EUR Home Office Watford GB