Job Description

Manager - Operational Management

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Application closing date: 29/06/2025

A bit about the role...

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The Operational Management - Manager will play a critical role in the delivery of operational support to the Development team through the monitoring of the Development annual financial and output targets, 5-year Annual Business Plan, and responding to adhoc commissions. You will be joining our small but experienced team of 6 people, who are committed to working collaboratively to make a positive change in how we deliver operational support.





This is an excellent opportunity to join the Development Services, Delivery and Enabling Services Team in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective monitoring of financial and key performance indicators. The role will focus on a range of factors contributing to Development-related delivery including driving data integrity, developing processes, presenting data through Power BI and becoming a competent source of guidance and advice.





The role will be in the Development Services team which is dedicated to delivering first-class customer service, taking innovative and creative approaches to problem solving and helping to create new processes and improve data integrity. We value diversity in experience and perspective to foster good decision making and problem solving within the team.

A bit about you...

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Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate.



We are looking for a candidate with a "can do" attitude who possesses the following skills and experience.





Is passionate about data and comfortable working with large and complex data sets.



Has strong data analytic skills and has experience in Excel, Power BI/data visualisation.



Has excellent attention to detail and a strong commitment to accuracy.





Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities.



Is proactive and has a clear focus on achieving results and communicating them clearly.





Delivering on a mission as bold as ours isn't always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You'll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Who are we?

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Homes England: The Housing and Regeneration Agency





We believe that affordable, quality homes in well-designed places are key to improving people's lives. As the government's housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.





How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.





Together with our partners, we're accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer...

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As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We'll support you, wherever possible, so that you don't miss out on what matters to you.





Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.





Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.





If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names.





Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.





If you are a member of a professional body, we'll pay for your membership and once you get your digital kit, you'll be good to go.





Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.





We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.





We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.





If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.

Operational Management - Manager

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Working in a team with Jo Leckenby, Senior Manager in Development Services. The Operational Management - Manager will play a critical role in the delivery of operational support to the Development team through the monitoring of the Development annual financial and output targets, 5-year Annual Business Plan, and responding to adhoc commissions. You will be joining our small but experienced team of 6 people, who are committed to working collaboratively to make a positive change in how we deliver operational support.



Jo believes in delivering a first-class customer service, taking an innovative and creative approach to resolving issues. Jo believes in working in a collaborative/flexible way to foster good decision making and problem solving within their team.



This is an excellent opportunity to join the Development Services, Delivery and Enabling Services Team in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent, and effective monitoring of financial and key performance indicators. The role will focus on a range of factors contributing to Development-related delivery including driving data integrity, developing processes, presenting data through Power BI and becoming a competent source of guidance and advice.


The role will be in the Development Services team which is dedicated to delivering first-class customer service, taking innovative and creative approaches to problem solving and helping to create new processes and improve data integrity. We value diversity in experience and perspective to foster good decision making and problem solving within the team.



A bit about you...



Whilst our day job is to deliver first class customer service to our stakeholders, you will be used to working in a fast-paced environment and will always be looking for ways to improve and innovate.



We are looking for a candidate with a "can do" attitude who possesses the following skills and experience.


Is passionate about data and comfortable working with large and complex data sets Has strong data analytic skills and has experience in Power BI or data visualisation Has excellent attention to detail and a strong commitment to accuracy Takes a logical approach to problem solving and works at speed through a range of different tasks and priorities Is proactive and has a clear focus on achieving results and communicating them clearly




Delivering on a mission as bold as ours isn't always easy. You will be resilient and will enjoy working in an innovative, fun and engaging way and be able to understand and work with multiple data sources. You'll also understand how to support colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.