Job Description

Teach Me Music Academy - Manager Role Overview

Position: Academy Manager

Type: Remote / Part-time to Full-time (Flexible working hours)

Reports to: Owners

Location: Remote (UK-based)

About Teach Me Music Academy

Teach Me Music Academy is a remote online music school that delivers high-

quality, one-to-one and group lessons in Guitar, Bass Guitar, Drums, Piano,

Production and Vocals.

Our mission is to make music education accessible, engaging, and

personalised for all ages and skill levels. We take pride in o?ering structured

programs, interactive learning resources, and passionate tutors who inspire

students to reach their full potential.

Purpose of the Role

The Academy Manager will act as the operational and administrative

backbone of the business, managing the daily running of the academy and

generating new work for tutors.

You will handle student enquiries, scheduling, tutor management, marketing

and social coordination, and business development ensuring the academy

runs e?ciently, tutors are supported, and student numbers continually grow.

This is a proactive leadership role that combines operations, marketing,

sales, and communication.

Key Responsibilities

1. Operations and Administration

Oversee the day-to-day running of the academy. Manage student sign-ups, lesson scheduling, and tutor allocations. Maintain accurate records of students, lessons, payments, and
attendance.

Communicate professionally with students, parents, and tutors via
WhatsApp, email, and online platforms such as 10to8, Bark and more.o Ensure all tutors follow the academy standard, lesson structure, and

communication policies.

Manage digital resources, blogs, lesson material and social posts for
each instrument.

2. Tutor Management

Coordinate the timetables and availability of all tutors. Match new students with suitable tutors based on skill level,
instrument, and learning style.

Support tutors with materials, onboarding, and updates about policies
or students.

Ensure tutors are delivering consistent quality and following lesson
structures.

Handle any student-tutor issues with professionalism.

3. Student Onboarding and Retention

Respond to new enquiries quickly and convert them into active
students.

Schedule free trial lessons and follow up for conversions. Maintain high student satisfaction and encourage renewals or referrals. Create and distribute welcome packs and progress reports when
necessary.

Monitor student progress and ensure engagement through check-ins
and updates.

4. Marketing and Growth

Manage and execute marketing campaigns (social media posts,
emails, special o?ers).

Help design and promote new student o?ers (e.g., free month, 12-
month packages, referral discounts).

Liaise with the owners on strategy and oversee implementation of
marketing ideas.o Track campaign performance and suggest improvements.

Build relationships with schools, community groups, and potential
companies to increase student leads.

5. Financial and Business Support

Track lesson payments, tutor invoices, and student subscriptions. Ensure accurate record-keeping for financial reporting. Support the owners with budgeting, projections, and growth planning. Identify new opportunities for revenue (e.g., workshops, DofE
programs, short courses).

Skills & Attributes Required

Category Description

Communication

Excellent written and verbal skills; confident speaking with parents,

students, and tutors.

Organisation

Able to manage multiple timetables, messages, and schedules

simultaneously.

Sales & Customer

Service

Friendly, persuasive, and customer-focused with a natural ability to

convert leads.

Marketing Awareness

Understanding of social media marketing, promotions, and online

engagement.

Music Knowledge

(Preferred)

Familiarity with musical instruments and basic music education

principles.

Tech Literacy

Competent using Google Workspace, Zoom, spreadsheets, social media,

and scheduling tools.

Leadership

Proactive problem solver, able to work independently while leading a

small team of tutors.

Expectations & Key Metrics

Area Expectation / Target

Student Growth Response Time

Regularly onboard new students and maintain steady student number

increases.

All enquiries and messages replied to within 24 hours.

Tutor

Management

Maintain up-to-date schedules and satisfaction from both tutors and students.

Marketing

Output

Business Reports

Minimum of 2-3 promotional posts per week and monthly offer campaigns.

Weekly updates to the owners on student numbers, tutor hours, and marketing

results.

Tools and Platforms Used

o

Zoom - for lessons and meetings

o

Google Drive & Sheets - for student records and schedules

o

WhatsApp & Email - for communication

o

Canva / Meta / Google Ads - for marketing and design

o

Calendar and CRM tools - to track leads and student progress

Reporting & Communication

The manager reports directly to the Owners. Weekly check-in meeting via Zoom to review operations and growth
progress.

The manager has authority to act on owners behalf in day-to-day
academy matters

Job Types: Full-time, Part-time, Permanent

Pay: From 25,000.00 per year

Expected hours: 30 - 40 per week

Benefits:

Flexitime Profit sharing Work from home
Work Location: Remote