Job Description

As a Revenue Manager you will be responsible for managing rates at properties within the European Hotel Program (for an assigned region of properties), ensuring performance aligns with budget expectations through diligent reporting and tracking. Regularly reviewing rates and strategies to optimise occupancy, ADR and revenue with key metrics such as YOY performance, RevPAR and cancellation ratios. Supervising the workload, training and development of Revenue Analysts, collaborating with partners, agents, resort management, legal and account teams. Analysing data to forecast demand, understand historical trends and competitive activity.


Tasks and duties will include but are not limited to:
Being responsible for all rate, strategy and management decisions for the region Being responsible for ensuring that Revenue Management is represented on all regional property review calls, internal calls and meetings and at properties Ensuring rates and pricing rules are loaded into Clarity through channel manager and onto OnQ and Voice. Ensuring rate parity is maintained across all distribution channels Independently creating and maintaining adhoc excel based tools using pre-existing offline data sources Independently creating and maintaining dashboards on business intelligence softwares such as Tableau, Looker BI and Power BI Monitoring booking pace, inventory, occupancy, historical trends and competitive set for assigned group of managed resorts and implementing strategies as a result of this analysis Maintaining market intelligence for an assigned group of managed resorts including; competitors, rates, special events affecting demand and seasonal strategies Monitoring competitive pricing and analysing the impact of pricing decisions on property performance

To fulfil this role successfully, you must possess the following minimum qualifications and experience:

Excellent Maths and English skills Significant experience as a Revenue Analyst or within a similar analytical field Intermediate to advanced excel skills Working with large data sets, conducting data cleansing and aggregation activities Creating and maintaining business intelligence reports (Power BI or similiar) Regular travel to our UK and European resorts is required so full driving license is required from candidates.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

University degree in STEM field CRME certification from HSMAI Experience in leadership/supervisory Knowledge of Hilton OnQ R&I Knowledge of SQL/VBA

Candidates should be aware that this role is office based for at least four days of the week and so candidates should be in commutable distance to our Lancaster office.
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
In return, we offer a range of exciting benefits:
Participation in our resort privilege program, providing access to exclusive employee discounts throughout Europe Generous holiday entitlement, allowing you to recharge and enjoy quality time with loved ones Access to our Employee Assistance Program (EAP), providing confidential support and guidance Extensive training and development opportunities, enabling you to continuously develop and enhance your skills Perks at Work Membership, granting you access to discounts on various products and services


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.