Job Description

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers - the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.
To support this objective, the Enterprise Anti Money Laundering (AML) team is delivering on the Know Your Business and Customer (KYB / C) Refresh programme for our Issuing Legal Entity (Small Business Services and Corporate) base.
Joining the Issuing eRefresh programme, this role will focus on delivering an effective process to refresh our Legal Entities and their associates, ensuring the implementation of:

• High quality, robust and sustainable processes, delivered with effective controls and rigorous business testing.
• An optimized client experience and servicing strategy.
• Strong business governance and accountability.

Reporting into the Director Issuing LE Refresh, key responsibilities will include, but are not limited to:

• Translating business expectations into executable work.
• Supporting process and procedure design, up to and including implementation.
• Planning, monitoring and delivering against project milestones and deliverables.
• Managing risks and issues that arise from the project
• Day-to-day management of internal and external teams engaged to support refresh.
• Preparing materials for steering committees and other senior leadership updates.

This UK based role is an exciting development opportunity for a project manager with knowledge of the issuing business to join our team!
Minimum Qualifications

• Driving of results against fluid and aggressive timelines.
• Adaptability in fast-paced environment
• Prioritising of multiple initiatives simultaneously to achieve and overall result.
• Attention to detail, specifically able to upkeep detailed documentation.
• Relationship building, gaining trust quickly to deliver value.
• Clear communication and influencing skills, with an ability to work with a variety of stakeholders of various seniority.
• Challenging the status-quo to drive incremental improvements
• Prior experience with AML/KYC or other regulatory environment is preferred.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Skills Required