Job Description

To carry out a range of reception, customer service and administrative duties in order that Bondholders experience a pleasant, efficient welcome and prompt, friendly service throughout their stay. This may involve assisting in all operational areas at the discretion of the Site Manager.

Complete and maintain any incident reports, daily activity reports, accident reports, or other reports required by the Site Manager.

Overseeing the site when the Site Manager is off duty.

Welcoming Bondholders and checking out departures including the registration process and settling Bondholder accounts and cash handling.

Taking Welcome Meetings.

Preparing weekly accounts as required.

Assist the Site Manager with implementation and compliance with Standard Operating Procedures and Standards.

Assist Site Manager with Bondholder Activities and information

Full range of office administrative duties including for example, handling telephone enquiries, filing, ordering stationery, preparing welcome packs, food packs, etc.

Liaising with all staff to ensure prompt attention to deficiencies and shortages.

Communicating any changes or maintenance requirements to staff.

Maintaining property Information Folders and keeping tourist information up to date, and communicate information to Bondholders on request.

Keeping the office clean and tidy.

Helping with unforeseen circumstances in other departments, Rota for call out phone.

Comply with all necessary health and safety requirements.

Job Type: Part-time

Pay: From 12.50 per hour

Benefits:

Company pension Employee discount Free parking On-site parking
Ability to commute/relocate:

Ashbourne DE6 2BS: reliably commute or plan to relocate before starting work (required)
Work Location: In person