Provide leadership and operational oversight to ensure delivery of high-quality neurodiversity services.
The Managing Psychologist will:
lead and supervise the team to ensure the consistent delivery of high-quality neurodiversity services including workplace assessments, coaching and screenings
implement effective team leadership and robust supervision practices, whilst engaging stakeholders and upholding a commitment to service excellence
ensure efficient working practices and utilisation of the team to agreed targets to support effective delivery of the services to clients
drive continuous improvement and foster a collaborative environment that supports both clients and colleagues
support the development of individual team members, with appropriate plans in place for professional and career development.
Key Objectives and Measures of Success
Delivery of high-quality psychological services:
Support team to achieve and maintain consistently high ratings on measures of client satisfaction. Ensure client reports and documentation meet internal quality assurance standards aligned with best practice.
Lead and support team effectively:
Provide regular supervision and management to team, creating opportunities for ongoing professional development, supporting the consistent delivery of high-quality services.
Professional development oversight:
Supervise and support staff to regularly participate in training, workshops, or professional development activities, ensuring that newly acquired skills and knowledge are effectively integrated into service delivery.
Operational effectiveness:
Work with the scheduling, administration and other functions to optimise work distribution to ensure a fast, efficient service, with team utilisation meeting agreed targets.
Team performance management:
Lead the team to achieve or surpass agreed targets for service delivery, innovation, and continuous improvement, as outlined in operational plans, monitoring progress and providing guidance as needed.
Uphold highest standards in reporting and documentation
: Supervise and manage staff to guarantee that all client records and reports meet data accuracy and documentation requirements. Monitor and uphold adherence to reporting standards across the team, thereby supporting the integrity and quality of service provision.
Key Responsibilities
1. Development of services, quality and maintaining standards of delivery
Advocate for solutions and service improvements that reflect customer experiences and deliver meaningful support throughout the assessment and coaching journey.
Drive innovation and continuous improvement in service models and delivery and encourage cross-Team engagement for excellence in service delivery and support.
Actively represent customer needs and priorities to the business and senior leaders, ensuring that all requirements for client facing assessments and development activities are clearly communicated and considered in strategic decision-making.
Maintain rigorous standards in reporting and documentation.
2. Management
Be responsible for performance management, supervision, and day-to-day oversight of delivery team.
Role-model behaviours as a senior manager in the organisation.
Contribute effectively to the achievement of the company's goals.
Motivate, equip, and support team members to achieve excellence.
Promote a culture of excellence, neuroinclusion, and professional growth.
3. Service delivery
Work jointly with other teams, including scheduling, administration, technology to deliver and improve an effective end-to-end customer journey.
Take part in service delivery to maintain your skills and ensure ongoing evaluation of the current service provided.
4. Professional development and thought leadership
Take personal responsibility for professional growth, actively pursuing training and education, with a focus on neurodiversity and inclusion in the workplace and supporting that of the team.
Engage where relevant in industry networks, conferences, and forums dedicated to service innovation and neuroinclusion, acting as a proactive advocate for inclusion and neurodiversity in your field.
Qualifications and Applied Knowledge
Professional qualifications and accreditation in psychology:
Including BPS membership, Registered Psychologist, accredited with HCPC
Strong knowledge of neurodiversity:
Demonstrable ability to apply neuroinclusive practices in the workplace, to identify barriers, recommend adjustments, and advocate for neurodivergent strengths
Service leadership:
Experience in leading teams and providing leadership in psychological services
Psychological assessment and intervention:
Proficiency in psychological assessment and intervention techniques
Consultation and support:
Ability to provide consultation and support to other professionals and staff
Leadership and management:
Experience in overseeing workloads, risk assessment, and individual/ group psychology programs
How to Apply
To apply for this role, please attach your CV and a
one-page
cover letter to explain why you are suitable for this role. In addition, please let us know what attracts you to the role and your key values.
Closing date for receipt of applications:
Wednesday 11th February 2026 5.00 pm
Interviews:
Two-stage selection process with first interviews to take place via video conferencing towards the end of February
Equal Opportunities and Adjustments
We welcome all types of differences at Lexxic. The more diverse our team, the more insightful, imaginative, and inspirational our culture will be. It's important to us that our recruitment process helps you feel like you can truly be your authentic self. We have a wide range of adjustments that we can offer at any stage of this process, so please do get in touch with us and tell us your story - we would be delighted to help.
Lexxic is an equal opportunities employer.
To learn more about Lexxic, please visit www.lexxic.com.
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