Job Description

Job Summary

We are seeking a professional, organised, and bilingual Receptionist (Mandarin-speaking) to join our legal team. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming and professional environment. You will also provide vital administrative and coordination support to ensure the smooth running of the office and assist fee earners in their day-to-day operations.

This position requires excellent communication skills in both English and Mandarin, attention to detail, and the ability to manage a variety of tasks in a fast-paced professional services environment.

Responsibilities

Handle incoming calls, emails, and general enquiries, providing information, transferring calls, and taking accurate messages. Manage meeting bookings, coordinate appointments, and ensure meeting spaces are prepared and presentable. Assist with translating or interpreting between English and Mandarin when required, ensuring clear and accurate communication with clients. Support administrative functions such as filing, and data entry. Receive, sort, and distribute incoming mail and deliveries; prepare outgoing correspondence. Maintain office supplies and liaise with colleagues to ensure efficient day-to-day operations. Assist fee earners with basic administrative tasks, including document formatting, scheduling, and diary management. Uphold confidentiality and professionalism in all interactions with clients and colleagues.

Skills

Previous experience in a receptionist or administrative role, ideally within a law firm or professional services environment. Fluent in Mandarin and English (spoken and written); Cantonese proficiency is an advantage. Exceptional interpersonal and communication skills, with a polite and confident telephone manner. Strong organisational abilities with the capacity to manage multiple tasks and prioritise effectively. Excellent attention to detail and accuracy in all aspects of work. Proficient in Microsoft Office (Word, Excel, Outlook); experience with case management systems is desirable. Professional appearance and demeanour, with a proactive and service-oriented attitude.
This is an excellent opportunity for a motivated individual looking to build a career in a legal or professional services setting. You will gain valuable experience supporting a busy legal team, develop your administrative and client service skills, and play a crucial role in maintaining our firm's professional services and client relationships.

Job Types: Full-time, Part-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Company pension On-site parking Work from home
Work Location: In person