Job Description

Marketing and Communications Officer

Location: Wimborne, Dorset / Hybrid

Full Time - 35 hours per week (Monday - Friday, 9:00am-5:00pm)

Salary: Up to 30,000 per annum DOE

We are seeking a passionate and creative Marketing and Communications Officer to join our dynamic Marketing department. In this role, you will support the delivery of marketing activities that promote the building society's products, services, and Teacher community values.

Whilst the successful applicant for this role will take ownership of delivering product marketing brand communications in line with the overall marketing plan, we're looking for someone who can work across a mix of marketing channels to promote the Society's products (mortgages and savings), services and brand, and is just as happy to edit and update literature as they are to recommend strategic change or creative solutions.

Key Responsibilities

To deliver compliant mortgage and savings product marketing activity including product rate changes, product withdrawals and product launches (including management of all literature both physical and digital) and supporting communications. This means everything from drafting literature, product information sheets and emails to using the Society's CMS system to update a live website. Producing assets and communications for use in multi-channel proactive and reactive product campaigns (e.g. email, social, web campaigns) Management of physical and digital literature for the Society's product and service departments, including the Society's internal digital product library Being the go-to marketing expert for colleagues in our member service and product teams, ensuring they have all the literature and documentation they need to service and manage our product lines. To support 'brand' activity for the Society, including ensuring accurate use of brand assets (colours, logos, fonts) internally and externally throughout the Society - this could be anything from creating social posts to drafting slides for the CEO Recommending, drafting and delivering external marketing and communications that support raising brand awareness of the Society You will be using our marketing email system, and supporting proactive and reactive outgoing Society emails on product, service, experience, regulatory or promotional activity Proactively suggest and draft content for a range of channels both on and offline, but with a particular focus on website and social content, using written, image and video-based media. Writing briefs for and liaising between the Society and external marketing support agencies Managing internal stakeholder expectations and stakeholder feedback. Ensuring compliance approval processes are met and internal risk mitigations are adhered to. Monitoring and reporting on marketing campaign performance. Undertaking competitor analysis for both the team and wider business In all you produce you must act to deliver good outcomes for retail customers and ensure communications meet the requirements of the Consumer Duty.

Qualifications/Experience

A strong eye for detail including around product information and grammatical correctness A creative thinker with the ability to come up with low-cost solutions Some experience of working in a marketing environment, ideally in financial services or a regulated business Excellent computer skills - Word, Excel, PowerPoint, adobe etc editing photos and videos a real bonus! Ability to work on own initiative and manage deadlines Adaptable to change and the ability to understand the bigger picture Commercial awareness Understanding/appreciation of the Education sector and a genuine interest in helping teachers/education professionals Relevant marketing qualification(s) Proficient user of Photoshop/Illustrator and Indesign Experience of website content management systems and email marketing platforms Knowledge of HTML

What We Offer

Competitive salary and annual performance bonus Comprehensive training and ongoing professional development 27 days' holiday + bank holidays Pension scheme and life assurance Employee wellbeing scheme Opportunities for career progression within a growing organisation

How to Apply

Ready to take the next step in your career? Apply now with your CV and a short cover letter telling us why you'd be a great fit for our team.

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Job Type: Full-time

Pay: Up to 30,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme Work from home
Experience:

Marketing: 1 year (preferred)
Work Location: Hybrid remote in Wimborne BH21