Job Description

Job Title

: Marketing and Sales Manager

Department

: Marketing

Location

: Urban Playground Head Office, Nottingham

Hybrid working options available

Full time or part time considered

Role Description

Managing and leading the planning and execution of marketing campaigns across the Urban Playground businesses, driving customer engagement and maximising ticket sales. Overseeing both Marketing and Sales teams, ensuring efficiency and consistency across the departments.

Essential Duties and Responsibilities

Lead the development and delivery of marketing campaigns across all media platforms, for all Urban Playground venues. Full ownership of strategic marketing, directing all campaigns and audience engagement initiatives. Oversee all content creation, email marketing, advertising initiatives. Monitor and report on campaign performance and revenue generation, representing the Sales and Marketing departments in management meetings. Standardise branding across the business. Oversee the design and development of menu changes, such as seasonal menus. Manage marketing budgets and spends. Ensuring high performance and financial efficiency of the sales department. Effectively seek out new booking leads and ensure the sales pipeline has a constant feed of new business. Managing the team of Marketing and Sales Executives, including performance reviews and HR related matters. Work with Heads of Departments to ensure any changes are carries out and executed correctly on site.

Other Duties and Responsibilities

Liaise with third parties and external agencies as required. Create and publish internal employee questionnaires, for research and feedback. Use sales insights and site feedback to assist with the continued development of our high-quality group booking packages and process. Produce and present sales reports to the wider management team.

Skills

Technical

Experience in a senior marketing role directly overseeing marketing operations and marketing executives. Experience directly overseeing sales operations and sales executives. Strong understanding of digital and traditional marketing. Strong computer and technical skills, and familiarity with databases (HubSpot preferable). Deep understanding of marketing and sales strategy development and execution. Experience planning and running events.
Personal

Positive, 'Can do' attitude, picking up any additional responsibilities to help the wider team. Ability to work independently and with strong leadership skills. Problem solving skills and high attention to detail. Ability to think on your feet and adapt. Effective communication skills, both written and verbal.
Job Types: Full-time, Part-time, Permanent

Pay: 60,000.00-75,000.00 per year

Benefits:

Free or subsidised travel Health & wellbeing programme Life insurance On-site parking Private medical insurance
Work Location: In person