Job Description

SOC Code: 3554

Work Locations:

London Office (Primary / Operations):18-21 Lisle Street, London, WC2H 7BA Head Office:The Sphere, 110 Silvertown Way, London, England, E16 1EA
Company: Chain Cafe UK Ltd

Salary Range: 33,500 - 42,000 per annum (depending on experience)

Position Overview

We are seeking a motivated, detail-oriented, and creative Advertising & Marketing Assistant to join our fast-growing brand portfolio, which includes Chinese milk tea, light dining, coffee, and food retail businesses.

This role is London-based and involves working across both our Chinatown operational office and our Head Office, allowing the successful candidate to gain hands-on exposure to day-to-day store operations as well as central brand and marketing management.

The position is ideal for early-career professionals with a strong interest in marketing, digital media, and brand operations who are eager to understand both frontline execution and head-office strategy.

Key Responsibilities

1. Social Media Content Management

Assist in managing social media platforms including TikTok, RED (Xiaohongshu), Instagram, and Facebook Create short-form videos, product photos, posters, and marketing materials Monitor trends and support initiatives to improve brand exposure and audience engagement
2. Marketing & Advertising Execution

Support the execution of online and offline advertising campaigns Assist with writing advertising copy, promotional content, and campaign materials Support ad placements via Google Ads and Meta Ads platforms (training provided)
3. Brand & Event Support

Assist in planning and promoting new product launches, themed campaigns, and brand collaborations Participate in on-site events and store-level marketing activities, including content capture (photos, videos, interviews)
4. Data Collection & Reporting

Assist in collecting market data and customer feedback from both store-level and head-office channels Prepare basic marketing reports and performance summaries
5. Team Collaboration

Work closely with design, photography, operations, and management teams across both office locations Support daily brand maintenance and marketing coordination tasks
Candidate Requirements

Degree or background in Marketing, Advertising, Media, Communications, or related fields preferred 1-2 years of experience in marketing, advertising, social media, or brand support roles(Outstanding graduates will also be considered) Fluent in both English and Chinese (mandatory); ability to produce bilingual content is a strong advantage Familiar with TikTok, RED (Xiaohongshu), Instagram, and Facebook Basic experience with Canva or Adobe creative tools preferred Strong communication skills, creativity, and execution capability Proactive, highly organised, and able to manage multiple tasks in a fast-paced environment UK driving licence preferred (to support travel between locations if required)
Employment Package

Employment Type: Full-time Contract Term: Long-term (permanent opportunity subject to performance) Annual Salary: 33,500 - 42,000 (depending on experience) Work Locations: London (Chinatown Office & Head Office) Dynamic, creative team environment with strong learning and development opportunities Exposure to multi-brand marketing projects across food, beverage, and retail sectors
Job Types: Full-time, Fixed term contract, Temp to perm
Contract length: 36 months

Pay: 33,500.00-42,000.00 per year

Benefits:

Company events Company pension Employee discount Employee stock ownership plan
Ability to commute/relocate:

London E16 1EA: reliably commute or plan to relocate before starting work (preferred)
Education:

Bachelor's (preferred)
Experience:

3years: 1 year (required)
Language:

English, Chinese (required)
Willingness to travel:

25% (preferred)
Work Location: Hybrid remote in London E16 1EA

Reference ID: 3554
Expected start date: 01/01/2026