Job Description

The Role:

Support the Marketing team across both UK sites by providing marketing, digital, content, communications and event support.

The Marketing Team at The Snow Centre is a group function, providing the full channel mix of marketing support for both The Snow Centre Manchester (previously Chill Factore) and The Snow Centre Hemel Hempstead. The team are driven to provide a balance of continued commercial success with a guest-focussed approach. Supporting the various company sub-brands; The Lodge, Northern Snow (event), Get Your Kit Out (event), Full Park Fridays and various external events. The team also work closely with partner brands, charities and organisations from across the Snowsport industry

This role focuses on

execution, coordination, and supporting

, with exposure to strategy, creative direction, digital and traditional marketing across owned, earned and paid channels, and stakeholder management. Reporting into the Group Head of Marketing and a Manchester-based Senior Marketing team member, the successful candidate will receive training on our marketing, communication and reporting systems.

The Marketing Assistant will support every member of the Marketing team with tasks ranging from social media content capture, scheduling, email marketing, SEO and communications content creation, creative production and keeping the website up to date.

Key Responsibilities:

Digital & Web Support

Maintain and update website including landing pages and product information Support content SEO implementation and basic website optimisation Schedule and post social media content across platforms (TikTok, LinkedIn, Insta, FB) Third-party review and referral site updates and review responses Support email campaigns: asset preparation, testing, scheduling, tracking

Content & Creative Support

Social content capture at local level and events (internal and external) Support creation of multi-channel creative assets for campaigns, promos and events Assist with photography and video shoots: setup, coordination, and asset management Basic copywriting for social media, email, and marketing collateral Ensure brand consistency across all outputs under guidance

Campaign & Event Administration

Assist with campaign implementation at both group and local level Support in the tracking and analysis of campaign performance Support event planning and execution: signage, schedules, logistics, communications Providing marketing support for all stakeholders before, during and post events

B2B & Brand Support

Support routine B2B marketing tasks and collateral preparation Collate partner, influencer, and media enquiries for senior review Assist with digital screen content updates and on-site posters Assist in maintaining brand standards and consistency across channels
Skills & Experience

Previous experience within a marketing team would be preferred Strong organisational and administrative skills Good understanding of digital marketing platforms (social media, email, CMS) Social media as a brand platform - experience using social channels commercially Basic graphic design and content creation / copywriting skills, with willingness to learn Attention to detail, diligence and ability to follow brand guidelines Team player with willingness to learn and support multiple stakeholders Ability to work across and prioritise multiple projects simultaneously
Exposure & Development Opportunities

Work closely with the Marketing team, the Group Head of Marketing, stakeholders across both The Snow Centre UK locations, our partner brands and our partner business Snow World in mainland Europe Gain experience in digital, social, email, content marketing, and campaign management Participate in creative development, photography/video production, and cross-site marketing initiatives Hands-on exposure with Snowsport brands, D2C and B2B marketing, event management, influencer and PR activities
Company Benefits:

Free Ski and Snowboarding lift passes and lessons
Retail Trust employee assistance programme
o Discounts across Retail Trust network

o EAP - financial, legal, wellbeing support (extends to immediate family)

o Virtual GP service

o Discounted food and drink at The Lodge bar and Kitchen

o EV salary sacrifice scheme

o Company Pension

*Depending on availability, lessons outside of peak periods

Who are we looking for?

The ideal candidate for the Marketing Assistant would be someone who has had some exposure to marketing in some capacity - industry or area of that experience is not as relevant as the cultural and personality fit. The successful candidate will need to be enthusiastic, flexible, willing to learn, and arrive with a strong work-ethic as standard.

Our Personality

The way we at The Snow Centre behave and express ourselves.

Driven by Passion

We really, really love snow. It holds the magic of childhood memories and the power to transform sport into adventure. We want to share those feelings of exhilaration and wonder with everyone. Our passion is obvious in everything we do and say-an enthusiasm so infectious and inspiring that people can't help but want to join in.

Reassuringly Professional

In order to have fun our guests need to feel at ease at every step, be confident in our safety measures and the experience of our team. That does mean taking ourselves and what we do seriously. We're a high-performance brand offering high quality experiences. We do things right, so we look and sound like the pros that we are.

Feel-Good Energy

Our activities are high energy and so is our attitude. All of our communications, interactions and environments, whether internal or externally facing, reflect feel-good energy, warmth and positive vibes. Setting the tone for the exciting and fun-filled experiences we offer.

To apply, please send your CV and a covering letter to hr-mcr@thesnowcentre.com, by 30th January 2026.

Job Types: Full-time, Permanent

Pay: 25,000.00-27,500.00 per year

Benefits:

Company pension Employee discount Free parking On-site parking Store discount
Ability to commute/relocate:

Manchester M41 7JA: reliably commute or plan to relocate before starting work (required)
Work Location: In person

Application deadline: 30/01/2026
Reference ID: MA