Job Description

Marketing Campaign Manager
We are currently recruiting for a Marketing Campaign Manager to drive the planning, delivery and execution of impactful, integrated marketing campaigns that bring our brand vision to life.
About the Role
As our Marketing Campaign Manager, you'll oversee the full campaign management process - ensuring every project is delivered smoothly, effectively and in alignment with our strategic objectives. Working closely with teams across the Brand Experience division, you'll manage briefs, timelines, budgets and agency relationships while supporting the development of a Campaign Executive. This is a highly collaborative role where your ability to build strong stakeholder relationships and maintain operational excellence will be key.
Key Responsibilities:

• Lead the end-to-end management and delivery of marketing campaigns, ensuring alignment with strategic goals.
• Oversee the Marketing Brief Pipeline and maintain clear timelines, dependencies and communication across all stakeholders.
• Review campaign briefs to ensure clarity, completeness, KPI alignment and readiness for senior approval.
• Own BED Campaign Planning Meetings, ensuring teams are aligned on objectives, priorities and delivery expectations.
• Manage relationships with creative and media agencies, reviewing paid media plans to ensure they meet campaign requirements.

Depending on your role, you may be fully on-site or have a mix of on-site and home working - this is what we refer to as 'Hybrid'. Our hybrid working policy allows colleagues to work from home for part of the week, with a minimum of three days on-site, depending on business needs.
Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team if you have any questions regarding the requirements for this role.
About You
You will thrive in a fast-paced, collaborative environment where you can bring structure, creativity and strong stakeholder management to a diverse range of projects. You will be someone who naturally builds relationships, stays calm under pressure and brings a solutions-focused mindset to complex challenges. You'll also be confident managing junior team members and passionate about helping others grow. With excellent organisation skills and a sharp eye for detail, you'll balance multiple priorities while maintaining high-quality delivery across all campaigns.
You will bring:

• Proven experience in campaign or project management within a marketing team or agency.
• Strong understanding of omnichannel campaign delivery and communication tools.
• Experience working with creative and media agencies to build productive partnerships.

About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
Additional Information:
Time Type: Permanent
Department: Campaign Marketing (Katie Martin)

Skills Required