Job Description

Join Our Team as a Marketing Co-ordinator

(with a future requirement to combine the role with Customer Account support)

At Insensys, we are powering change with fibre optic sensing technology that supports renewable energy and environmental innovation.

Are you a creative thinker with a passion for marketing and a flair for building strong customer relationships coming from a STEM background or worked in an Industrial background? We're looking for a dynamic and driven individual to join our team initially as a

Marketing Co-ordinator

. Once you've settled into the role there is the exciting opportunity to combine the marketing role with a customer account role and support our business development team.

In this hybrid position, your initial focus will be on supporting and executing marketing campaigns that elevate our brand, engage our audience, and drive growth. As you become familiar with our products, customers, and culture, you'll gradually take on customer account support activities, for smaller existing accounts and new accounts that have been generated as a result of the marketing campaigns that you have created --building long-term relationships with key clients and ensuring their needs are met with excellence.

This is a fantastic opportunity for someone who thrives in a fast-paced, collaborative environment and is eager to grow across both marketing and customer-facing functions.

What you will be doing

Prepare branded content including presentations, brochures, case studies, and web content Coordinate company participation at exhibitions, conferences, and promotional events--representing Insensys as needed Conduct basic market research on trends, customer insights, and competitor activity Collaborate with internal teams to create accurate, engaging proposals and marketing materials Act as the main point of contact for assigned customer accounts, providing prompt, professional communication Support business development activities, scheduling meetings, and researching prospects Build strong relationships with customers through email, phone, online platforms, and in-person events Support a positive onboarding experience for new customers and help improve internal processes

What you will bring

Experience in customer account support activities and/or marketing coordination Strong communication and interpersonal skills with the ability to build rapport quickly Background in STEM subjects or experience in a relevant Industrial background Excellent organisational skills and the ability to manage multiple priorities Competence in Microsoft Office and CRM systems A proactive, solution-focused approach with commercial awareness Ability to work collaboratively across multiple teams and functions Professional, approachable, and confident in customer-facing situations

What you will receive

33 days holiday (including bank holidays) Option to buy up to 3 additional days of leave Private dental & healthcare (increasing with family members based on tenure) Sick Pay (increasing based on tenure) Possibility for early finish Fridays (1:30pm) Enhanced pension & 4x salary life assurance Free on-site parking, fruit baskets, breakfast/lunch options Specsavers vouchers, Perkbox discounts, and Bupa EAP support Quarterly lunches, staff events, and volunteer opportunities A strong culture of respect, development and recognition

Why Insensys?

We are a team of innovators, engineers, and customer-focused professionals working together to make a real impact on our environment. If you are passionate about delivering outstanding customer experiences, supporting sustainable technology, and contributing to a collaborative team, this is your chance to join a business where your work genuinely matters.

Job Types: Full-time, Permanent

Pay: 35,000.00 per year

Benefits:

Additional leave Company events Company pension Discounted or free food Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Sick pay
Ability to commute/relocate:

Fareham PO15 5TT: reliably commute or plan to relocate before starting work (required)
Application question(s):

Please specify your right to work in UK status
Education:

Diploma of Higher Education (required)
Experience:

Marketing: 1 year (required) Account management: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person