Job Description

Marketing, Data & Communications Officer

About Eastern Angles

Eastern Angles is more than a theatre company. We are a charity, a lifeline of culture and connection dedicated to telling stories that celebrate the people, places, and heritage of the East of England. Combining creativity with a strong community focus, we produce high-quality touring theatres that reaches audiences in both traditional venues and unexpected rural spaces such as village halls, community centres, libraries, schools, and even care homes.

We are excited to welcome a Marketing, Data & Communications Officer to our imaginative and supportive team. In this role you will managing the company's website and digital communications; delivering creative, data-driven marketing campaigns; and helping grow and diversify audiences for productions, projects, and community engagement work.

Key Strategic Aims

Build and manage Eastern Angles' brand across rural Suffolk, the wider East of England region and nationally. Take a strategic, data-first approach to marketing and promotion to support ticket sales, community reach, outreach participation and income from additional sources (merchandise, memberships, donations, grants). Expand and diversify the audience base -- including reaching underrepresented or less-engaged groups in rural / regional communities. Engage both existing and potential audiences through a mixture of digital content, traditional marketing and community / communications. Use audience data and segmentation (via Spektix or database) to inform marketing and communications strategies.

What You'll Do

Core Responsibilities

Website & Digital Prescence

Maintain and update the Eastern Angles website (production/event pages, community and outreach work, membership / support information, news, etc.). Work with web developers or technical providers (if relevant) to ensure the website offers strong user-experience and is maintained to a high standard (including accessibility where possible). Plan, schedule and write copy for the website -- tailored to different audience types (local rural communities, frequent theatre-goers, young people, community participants, funders/supporters, etc.). Ensure production on-sales (ticket or booking links) are correctly implemented, and relevant pages updated promptly.

Email & Communication

Develop and execute Eastern Angles' email newsletters / communications strategy (e.g. regular newsletters to supporters, community participants, audiences; automated emails for subscribers / members). Tailor email content for different audience segments; manage distribution; potentially develop automated and trigger-based communications. Support other departments (e.g. Engagement and Participation, fundraising) with their communications needs (e.g. emails, newsletters).

Campaigns & Marketing Materials

Work with the senior manager / artistic / programming team to plan and deliver marketing campaigns for productions, engagement/community work, festivals or events. Develop copy and content for print and digital materials (posters, flyers, social media, outreach brochures, programme notes). Liaise with any external suppliers, designers, printers or agencies as needed. Work to ensure brand consistency across all communications materials. Manage any reciprocal marketing exchanges with partner organisations (e.g. other rural/regional theatres, community venues) -- abiding by data protection and privacy policies where needed.

Data, Audience Insight & Segmentation

Develop and maintain a CRM or audience database to store and track audience, supporter, participant and community contact data. Use data to segment audiences (e.g. by locality, age group, community group, participation history) to inform targeted communications and outreach. Analyse campaign and sales data (ticket sales, outreach participation, digital engagement, membership/supporter sign-ups) -- produce reports and insights to inform future marketing and outreach strategies. Monitor and report on key performance indicators (KPIs): ticket sales, audience growth/diversity, participation, community engagement, membership/supporter growth, digital reach.

Community & Communications Outreach

Work closely with community/ engagement / participation teams to support communications about community projects, rural touring, education programmes, events or workshops. Write accessible content -- ensuring information is clear, inclusive, and reaches rural, under-served or digitally-excluded audiences (e.g. via traditional print, mailouts, community centres, local partners). Support fundraising or membership drives through communications -- newsletters, appeals, supporter updates.

Internal & Administrative Duties

Draft internal newsletters or updates for staff / volunteers / board (if applicable). Provide accessibility support: e.g. produce large-print or alternative format materials for community members or audiences with additional needs. Work collaboratively with box office, programming, artistic, events, engagement and other teams to coordinate marketing & communications across the company.

About You

Person Specification

Passion for theatre, rural/regional theatre, community arts and the mission/vision of Eastern Angles. Creative thinker and problem solver; flexible and adaptable -- aware that theatre / arts / community organisations often require "all-hands" and multi-tasking. Commitment to inclusion, diversity and accessibility -- eager to reach underrepresented audiences, embrace rural/community context, and adapt communications accordingly.

Skills and Experience

At least 2 years' experience in marketing, communications, or audience outreach -- ideally in theatre, arts, cultural or community sectors, but flexible depending on scale and context. Experience maintaining and updating websites or content management systems (CMS) -- or confidence to manage digital content. Experience or familiarity with email marketing tools or communication systems. Strong copy-writing skills -- able to write for different audiences (arts audiences, community participants, rural audiences, supporters, children/families). Strong attention to detail, especially when liaising across teams, external suppliers, designers or partners. Comfort working with data -- able to manage databases / CRM, segment audiences, and draw insights from data to inform marketing strategy. Good interpersonal skills, confident working across different teams (artistic, box office, outreach, admin), and with external partners (community organisations, local venues, funders). (Desirable) Familiarity with print and digital marketing, social media, basic design or willingness to manage design suppliers.

Salary:

15,000 - 16,200 dependent of experience

Work hours:

3 days a week from 09:30 - 18:00

Job Type:

Fixed term/ part time role for 18 months.

Location:

Based at Eastern Angles office; role will include travel across Suffolk and East Anglia, and attendance at performances/events.

Job Packs

- Job Opportunities - Eastern Angles Theatre Company About the job on offer

How to Apply

Please send:

A CV (no more than 3 pages) A covering letter (no more than 2 pages) explaining why you are interested in the role and how your skills and experience match the person specification Contact details for two referees

Deadline:

7th January 2026.

Eastern Angles is committed to inclusion, diversity and equal opportunity. We encourage applications from people of all backgrounds, particularly

Job Types: Part-time, Fixed term contract
Contract length: 18 months

Pay: 15,000.00-16,200.00 per year

Expected hours: 22.5 per week

Work Location: In person