Job Description

Since our launch, we've lent over 13bn to ambitious entrepreneurs -- supporting the creation of over 56,000 jobs and more than 34,000 homes. We're now turning our sights to a bold new ambition: building a modern, advice-led wealth management proposition designed around the needs of successful founders, professionals, and high-net-worth individuals.
As Marketing Director, you will be a key architect of this new offering. Your focus will be on defining a differentiated customer proposition, driving customer acquisition, and developing strategies for long-term engagement and retention. This is a unique opportunity to shape the brand, voice, and growth engine of a wealth platform from the ground up.

Key Responsibilities

+ Customer Proposition: Define and continuously refine OakNorth's private wealth value proposition based on market insights, customer needs, and competitive positioning. + Acquisition Strategy: Develop and execute multi-channel marketing campaigns (digital, content, referral, partnership) to acquire customers.
+ Brand Building: Craft and scale a premium, advice-led brand that resonates with our entrepreneurial, high-net-worth target audience.
+ Retention & Engagement: Design and implement customer lifecycle strategies, from onboarding and activation to loyalty and advocacy.
+ Analytics & Optimisation: Own marketing KPIs such as cost per acquisition (CPA), client conversion, engagement, and customer lifetime value (CLTV).
+ Cross-Functional Leadership: Collaborate with Product, Sales, and Finance to align marketing efforts with business growth goals and customer economics.
+ Content & Thought Leadership: Position OakNorth as a trusted voice in wealth management through content, partnerships, and events.

What We're Looking For

+ 10+ years in marketing or growth roles within private wealth + Proven experience in building customer propositions and go-to-market strategies
+ Strong grasp of marketing analytics and performance-led decision-making
+ A track record of launching or scaling customer acquisition funnels and retention programs
+ Deep understanding of the HNW customer mindset, needs, and behaviour
+ Exceptional storytelling and brand development skills
+ Comfortable in a fast-paced, entrepreneurial environment with high autonomy

What We Offer

+ The opportunity to build and lead the marketing function for a new, modern wealth management business + Strategic leadership role with direct influence on product and business growth
+ Competitive compensation including equity participation
+ A mission-led, tech-forward culture with real ambition to reshape wealth management