Job Description

About us:

Foundation Home Loans are a specialist mortgage lender, based in Bracknell in Berkshire. We are specialists because we understand the market and because we know that not everyone has straightforward requirements when it comes to mortgages.

We are looking to enhance our team and currently have a vacancy for a Marketing & Events Assistant Apprentice.

Key Accountabilities:

Venue & Location Selection: Gathering and collating information to assist in the selection of event venues and locations. Event Planning & Preparation: Responding to requests from different functional teams to support the planning and preparation of events. On-Site Event Support: Providing on-site assistance during events, including delegate registration and general event operations. Event Technology Utilisation: Utilising event technology platforms and in-house software to streamline event management. Communication & Relationship Building: Fostering trust and rapport with colleagues, suppliers, and customers. Commercial Awareness: Gaining an understanding of event budgets, project management, and factors that drive business success. Continuous Improvement: Applying resourcefulness and initiative to help improve event offerings and exceed customer expectations. Organisation & Planning: Demonstrating exceptional communication, organisation, and planning skills.

What will I learn as I progress through my course?

Event Lifecycle Management: Understanding the full lifecycle of an event, from research and planning to delivery and evaluation. Stakeholder Coordination: Effectively liaising with various stakeholders, including venues, suppliers, and internal teams. Operations Management: Overseeing the logistical coordination and on-site execution of events. Marketing & Promotion: Supporting the development and implementation of marketing and promotional strategies. Event Technology Integration: Leveraging event software and digital tools to enhance efficiency and data-driven decision making. Performance Measurement: Analysing event metrics and using insights to continuously improve event offerings. Risk Management: Identifying and mitigating potential risks to ensure the safety and security of events.

Performance Behaviours:

Enthusiasm & Positivity: Approach tasks with a positive attitude and a strong work ethic Accuracy & Detail: Produce accurate work with a keen eye for detail, and seek clarity when needed Initiative & Problem-Solving: Use initiative to solve challenges and be flexible in meeting project requirements Communication: Share ideas confidently, communicate effectively with team members, and handle customer enquiries Collaboration: Work collaboratively and show consideration and respect for team members Professionalism & Ethics: Maintain high standards of professionalism, reliability, and ethical behaviour in all work activities Adaptability: Handle unexpected changes and adapt effectively to new situations or project shifts Customer Focus: Be passionate about customer service and satisfaction Values Driven: Be a role model for our Company values with clear demonstrable behaviours. Experience of the Financial Services industry and supporting regulations including Consumer Duty (CD), Treating Customers Fairly (TCF) and Environmental Social and Governance (ESG) is preferred however training will be given where required.

Our people embrace our values:

Fair

- We are open minded and make unbiased, consistent decisions

Accountable

- We take ownership of situations so that our customers experience efficiency

Customer first

- We understand what our customers want and build strong relationships

Transparent

- We communicate clearly and concisely, ensuring that we are open with information

Job Types: Full-time, Permanent

Pay: Up to 24,000.00 per year

Benefits:

Company pension Enhanced maternity leave Enhanced paternity leave Free parking Life insurance On-site parking Paid volunteer time Private dental insurance Private medical insurance Referral programme Sick pay
Education:

GCSE or equivalent (required)
Location:

Bracknell RG12 1WA (required)
Work Location: Hybrid remote in Bracknell RG12 1WA