We are a trusted building company specialising in insurance repairs and disaster recovery. Partnering with independent loss assessors, we act as the principal contractor to restore properties affected by sudden damage. As the main contractor, we manage every aspect of the repair process--ensuring high-quality workmanship, timely completion, and cost-effective delivery.
About the Role:
We're looking for a highly organised, tech-savvy, and proactive Executive Assistant to support the Director in growing the business. This role blends some traditional PA duties with business development, CRM implementation, and marketing coordination. You'll help manage relationships with referral partners (such as loss assessors, letting agents, insurance brokers and plumbers), follow up on leads, gather customer reviews, assist with marketing activities, and provide essential admin support to keep operations running smoothly.
Key Responsibilities:
Follow up with potential and existing referral partners (phone calls, emails, direct mail, LinkedIn messages)
Help set up and maintain a new CRM system (contact input, tracking, reporting)
Liaise with our freelance content creator to execute the marketing strategy, test, measure and report on marketing activity
Assist with follow up on email marketing and direct mail campaigns
Use AI tools (e.g. ChatGPT, Canva, etc.) to help draft emails, social posts, and documents
Research and implement new AI tools to improve the business
Help prepare presentations, proposals, and documents for referral partners
Track business development activities and support reporting
Provide general admin support where required
Skills & Experience:
Experience in Marketing or a Business Support role
Strong written and verbal communication skills
Confident phone manner and ability to build rapport with professional contacts
Comfortable using AI tools and software
Organised, proactive, and able to manage tasks with minimal supervision
Familiarity with CRM systems, email marketing platforms, and cloud-based tools (e.g. Google Workspace, MS Office, Canva, Mailchimp)
Interest or experience in construction, property, or insurance industries is a bonus
What We Offer:
Flexible hours
Supportive working environment with direct access to leadership
Varied and interesting role with room to grow
Involvement in business development and marketing strategy
Competitive pay (depending on experience)
Job Types: Part-time, Permanent