Job Description

Save the Children UK has an exciting opportunity for a collaborative and driven individual with experience in retention marketing and supporter engagement to join us as our

Marketing Executive - Loyalty

, where you will play a key role in delivering effective multi-channel campaigns that build deep, lasting connections with supporters and help raise vital funds to improve children's lives around the world.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the Role

As

Marketing Executive - Loyalty

, you will support the delivery of brilliant, supporter-centric marketing to raise income, deepen engagement and build life-time value of our warm supporters. Working collaboratively within a multi-disciplinary agile squads, you will help develop and deliver high-performing campaigns across a range of channels including email, direct mail, SMS and telemarketing. Your work will be pivotal in creating meaningful experiences that grow supporter value, loyalty and long-term retention.

In this role, you will:

Support Marketing Managers to deliver effective, insight-led multi-channel campaigns to drive donor retention and income growth. Manage specific elements of the supporter journey across channels such as email, direct mail, SMS and telemarketing. Work with internal and external stakeholders to produce compelling, on-brand marketing materials that inspire action. Analyse performance data, support testing strategies, and apply insights to improve campaign effectiveness. Maintain accurate campaign records and support reporting processes to track performance against KPIs. Ensure all marketing activity complies with legal, ethical and brand standards and reflects Save the Children's values.

About You

To be successful, it is important that you have:


Experience in customer or supporter retention marketing and communications. Proven ability to grow supporter or donor value through campaigns or journey management. Hands-on experience delivering marketing activity across at least two of the following: direct mail, email, SMS, telemarketing. Experience managing projects and external suppliers to deliver campaigns on time and on budget. Confidence using data and insight to inform decisions, test approaches and optimise performance. Strong communication and collaboration skills, with the ability to work across teams in a fast-paced environment. Commitment to Save the Children's vision, mission and values.

What we offer you:

Working for a charity provides one of the best benefits there is - a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.



We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.



We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.



To learn more about the position, please review the in the attached Documents.

Closing date: 17 August

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

This is a hybrid working role where you will be required to come in to your contracted office approximately once a week, typically on a Thursday, depending on the needs of your role, team, or service.



This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.


Please note: travel costs to your contracted office will be at your own expense.

Flexible Working -

We are happy to discuss flexible working options at interview

.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.



We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.



To see our full statement please visit this link: https://jobs.savethechildren.org.uk/our-policies/diversity/

Salary Structure:

Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this link: Save the Children | Careers

Interview Expenses:

Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.

Pre-employment Checks:

Any Employment with Save the Children UK will be subject to the following checks prior to your start date:


a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable) receipt of satisfactory references proof of eligibility to work in the national location for this role

If you have any questions, we have an

FAQ section.

For anything else you can email us on: careers@savethechildren.org.uk

Division: Fundraising & Marketing
Location (Role): Farringdon, London/Home-based
Contract Type: Permanent Contract
Full / Part Time: Full time (flexible working options available)
Closing Date: 27 August 2025
Salary Range : 33,200
Hours Per Week: 35